Service Technician II

Description

Payrate : $17.25 - $21.56per hour which may be below your states minimum wage. Please take this into consideration when applying.

A fully qualified technician the Service Technician II applies a working knowledge of computer science & electronics accompanied by technical concepts practices and procedures to a wide variety of assignments. The incumbent is a member of the customer support team and works on light to moderately complex work orders with normal to critical deadlines and typically operate independently to troubleshoot hardware software and equipment problems with general oversight on more complex assignments.

Responsibilities

• Maintaining ticket vending machines and ticket operator machines on a monthly and quarterly basis or as needed.
• Ensuring cleanliness of interior & exterior Ticket Vending Machines (TVMs) Ticket Operator Machines (TOM).
• Detecting and resolving component wear and tear.
• Providing quick responses to work orders sent via work order management system.
• Troubleshooting and resolving machine hardware electrical electronic communication and functionality related issues for resolution and maximum up time on new and existing systems.
• Interfacing with various IT departments to resolve software issues detected internal or external to TVMs / TOMs.
• Keeping inventory of replacement parts tools and cleaning supplies within a company assigned vehicle or local storage location.
• Communicating regularly with customer care department to resolve work order issues and / or report new issues via company assigned mobile phone.
• Using standard hand tools and technical manuals.

Requirements

Flexible Working

At Conduent we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role you can expect the following working conditions :

Onsite work : Work in our local office receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

Working For You

Perks and rewards designed for you :

Due to varying state and local minimum wage laws we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result we may be unable to consider applicants from certain states or municipalities at this time.

Join Us

At Conduent we are one team one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can :

When you join Conduent you are engaged in creating the future - both our companys and your own. With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $17.25 - $21.56.

Required Experience :

IC

Key Skills

Mechanic Experience,Pest Control,Customer Service,Hand Tools,HVAC,Mechanical Knowledge,Automotive Repair,Service Technician Experience,Maintenance,Heavy Lifting,Equipment Repair,Troubleshooting

Employment Type : Hourly

Experience : years

Vacancy : 1

Hourly Salary Salary : 17 - 21