SOC Operator / Dispatcher

About First Responder Protective Services

First Responder Protective Services is a premier provider of private security needs across the U.S. Our company is owned, operated and managed by U.S. Military veterans, law enforcement executives, and corporate business professionals. Our founders have over 60 years of experience in protecting critical infrastructures, combating transnational criminal organizations, mitigating risks, and providing the highest level of safety and security to corporations and communities.

The mission of First Responder Protective Services is to provide the highest level of customer service to each and every client. We accomplish this mission through our foundation of attention to detail, integrity, accountability, empathy, care, and concern for the needs of our clients and the officers which we serve.

SOC Operator / Dispatcher

Position Summary :

First Responder Protective Services (FRPS) is hiring multiple SOC Operators / Dispatchers in the Plano area to monitor alerts and camera feeds across approximately 2300 sites in the United States. The ideal candidate must be flexible to work in a 24 / 7 shift operations environment (day, night, weekends, holidays).

Responsibilities :

• Monitor CCTV, GPS, alarms, and tracking systems in real-time.
• Receive and document incoming calls and incident reports.
• Dispatch appropriate personnel or emergency services.
• Maintain incident logs and communication records.
• Escalate critical events according to established protocols.

Qualifications :

Compensation :

Full-Time Employee Benefits

1st Year : Accrue up to 7 days (56 hours)

Company pays up to $300 / month toward employee’s health insurance

401(k) plan with up to 4% company match

Posted By :

First Responder Protective Services

4006 Belt Line Rd, Suite 138

Addison, TX 75001

Texas Department Of Public Safety Private Security Program License # C10520601

Equal Employment Opportunity

First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

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