Responsibilities
- Maintain all pertinent infrastructure process documentation
- Solveputer related problems troubleshooting hardware and software issues
- Assists with Implementation of software operating systems and system updates
- Assist in server deployments including Domain Controllers Web servers DNS servers
- Monitoring networkedputer equipment
- Patch and upgrade systems to maintain system requirements
- Perform server administration tasks including user / group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architectureponents work together seamlessly
- Collect data and interpret errors and / or problems in configurations
- Backup Servers (virtual and physical servers)
- Serve as an escalation resource for the NOC and Service Desk teams
- Work with Service Providers and Product Vendors to ensure uptime of resources
- Manage ongoing Software Virus security updates for servers and workstations
- Support deployment and administration of MFA across data center systems, SaaS services, virtualized and cloud environments
- Support integration and ongoing administration of SSO / SAML solution into all systems and applications
- Supporting high-availability data replication business continuity fail-over solutions including disaster recovery and offsite storage implementations and support
- Handle failures and process RMA's for failed products
Skills / Abilities :
Some experience with Microsoft applications. (Active Directory)Knowledge of PC's and operating systems (Linux Windows)Excellent oral and writtenmunication skillsEducation and Experience :
Bachelor's degree or equivalent work experience requiredMTA MCSA Linux+ LPIC-1 LPIC-2 or other industry certifications preferredExperience working with VMware Hyper-VExperience with backups proficient in system backups and restores / recoveries from disks / virtual / cloudExperience or understanding of working in a technical environment requiringpliance HIPAA, SOC2, PCI-DSS, SOXExperience working using automated deployment and maintenance technologiesExperience with networking across various network layers and client / server environments; support of LAN and WAN based networksPhysical Requirements :
Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate.Prolonged periods of sitting at a desk and working on aputer.Ability to lift and racking items up to 50 lbs.SelectQuote Core Values :
S ervice : We create positive customer experiences.
E ntrepreneurship : We create innovate & take risks.
L eadership : We build & invest in high-performing teams.
E mpowerment : We embrace a changing environment.
C ourage : We challenge the status quo & drive continuous improvement.
T eamwork : We help support & celebrate each other.
Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required. Job ID 5483