Information Technician II

THE OPPORTUNITY : The City of Brownsville is in a transformative period driven by significant public and private investments such as the expansion of the Brownsville-South Padre Island Airport Terminal, creation of a New Space City, the Port of Brownsville, Downtown Revitalization, and quality of life enhancements.

The ideal candidate for Information Technology Technician II aspires to be a model of innovation, inclusion, and empowerment who enables bold people and ideas to thrive. An Information Technology Technician II will be a participatory leader : a results-oriented, relationship-building, self-aware team player who also possesses high integrity and politeness, and who fosters trust by building relationships with tolerance, patience, and support to provide the best value in service of the citizens of Brownsville.

The Information Technology Technician II is responsible for technology help desk service and assistance to users by maintaining and repairing computer equipment, peripherals; installation and configuration of related software, installing computer communications wiring, and low-level training to users.

COMPETENCIES :

• Leadership Skills
• Change Management
• Critical Thinking
• Learning and Development
• Active Listening
• Problem-solving and customer service
• Communicating technical information to non-technical audiences
• Developing effective working relationships
• Adapting to changing priorities
• Information Technology

ESSENTIAL FUNCTIONS & JOB SPECIFICATIONS :

MINIMUM EDUCATION :

EXPERIENCE REQUIREMENTS :

SPECIAL CERTIFICATION AND LICENSES :

PHYSICAL REQUIREMENT :

Perform sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

BENEFITS :

The City of Brownsville participates in a generous retirement plan with retirement opportunities available at 5 or 20 years of continuous service. The City has an exceptional employee and family medical and dental insurance plan. Employees may also contribute to deferred compensation plans from Equitable or supplemental insurance plans from AFLAC and Colonial Life. Full time employees have an appealing leave plan of sick and annual accumulations totaling 10 days each year. Additionally, the City of Brownsville observes 12 holidays annually