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Specialist, Enterprise Collections Strategy
Specialist, Enterprise Collections StrategyABM • Sugar Land, Texas, USA
Specialist, Enterprise Collections Strategy

Specialist, Enterprise Collections Strategy

ABM • Sugar Land, Texas, USA
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Description

Position Overview

The Specialist Enterprise Collections Strategy will lead the development and execution of enterprise-wide collections strategies to maximize cash flow and improve overall receivables performance. This role is responsible for overseeing collections operations partnering closely with Operations and Finance teams and serving as a key liaison with FP&A to ensure cash flow targets are achieved. The ideal candidate will bring expertise in collections management process optimization and data-driven decision-making with strong relationship-building and influencing skills to drive strategic outcomes across the organization. Experience with Oracle Advanced Collections is essential to effectively design implement and optimize enterprise collections practices.

Benefit Information :

ABM offers a comprehensive benefits package. For more details visit ABMTeam Member Benefits Staff &Management.

Key Responsibilities

Collections Strategy & Execution

  • Develop and implement the enterprise collections strategy to optimize cash collections and minimize past-due balances.
  • Drive consistency and standardization across collections practices policies and procedures.
  • Leverage Oracle Advanced Collections functionality to manage monitor and improve collections processes.
  • Use data analytics to monitor collections performance identify trends and recommend improvements.
  • Ensure alignment of collections strategy with broader business and financial objectives.

Operations Leadership & Influence

  • Partner with Operations leaders to embed collections strategies into day-to-day business processes.
  • Build strong trust-based relationships with stakeholders across Operations to influence behaviors that support improved payment performance and dispute resolution.
  • Act as a change champion guiding Operations teams toward shared accountability for receivables outcomes.

    • FP&A Partnership

  • Serve as a strategic liaison with FP&A ensuring accurate cash flow forecasting and alignment with collections outcomes.
  • Provide insights into collections performance and risks that may impact financial planning.
  • Support scenario modeling and business planning through collections data and analysis.

    • Stakeholder Engagement & Governance

  • Collaborate with Finance Sales and Customer Support teams to resolve escalated collections issues.
  • Drive governance and compliance across collections activities ensuring adherence to company policies and regulatory requirements.
  • Present collections strategy updates performance results and improvement initiatives to senior leadership.

    • Qualifications

  • Bachelors degree in Finance Accounting Business or related field; MBA or equivalent preferred.
  • 8 years of experience in collections management credit risk or financial operations with at least 3 years in a leadership role.
  • Proven experience designing and executing enterprise-level collections strategies.
  • Hands-on expertise with Oracle Advanced Collections (required).
  • Strong financial acumen with deep knowledge of cash flow management and forecasting.
  • Proficiency with ERP / financial systems (e.g. Oracle Financials SAP or NetSuite) and advanced Excel / analytical skills.
  • Excellent communication influence and stakeholder management skills with the ability to build strong cross-functional partnerships.
  • Experience with process improvement methodologies and technology enablement for collections is a plus.

    • Competencies

  • Strategic Leadership Ability to design and lead enterprise-wide collections strategies aligned to business goals.
  • Influence & Relationships Builds trusted partnerships and uses influence with Operations and other stakeholders to drive results.
  • Financial Insight Strong understanding of cash flow forecasting and collections impact on financial health.
  • Oracle Expertise Skilled in leveraging Oracle Advanced Collections to optimize collection performance.
  • Operational Excellence Skilled in process optimization automation and performance measurement.
  • Collaboration Effective partner to FP&A Operations and other stakeholders to ensure shared success.
  • Results-Oriented Focused on delivering measurable improvements in collections

    • Required Experience :

    IC

    Key Skills

    Marketing,Data Visualization,Tableau,Customer Segmentation,Microsoft Powerpoint,Investment Banking,Strategic Planning,Financial Modeling,Customer relationship management,Management Consulting,Google Suite,Analytics

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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