Medical Receptionist

Job Description

A nationally recognized healthcare system is seeking a Medical Receptionist (Patient Service Associate) to join its float team. This is a confidential, high-priority search requiring a candidate who can uphold the highest standards of patient care, data security, and compliance.

Key Responsibilities

• Patient Interaction & Registration : Greet and register patients in a professional, compassionate manner while ensuring all demographic, insurance, and contact information is accurately entered into the EMR.
• Scheduling & Coordination : Schedule patient appointments, manage provider calendars, and coordinate follow-up visits across multiple clinic locations.
• Front Desk Operations : Answer and triage calls for urgency, scan and upload medical records, verify insurance benefits, collect co-pays, and process charge entries and payment postings.
• Compliance & Confidentiality : Maintain strict confidentiality of patient records and financial information in accordance with HIPAA and MediClear standards.
• Team Collaboration : Communicate effectively with physicians, nurses, and administrative staff to ensure a smooth patient flow and a positive patient experience.
• Adaptability : Provide coverage at various Mercy locations as needed and adapt to changing patient volume or workflow.

Required Qualifications

Preferred Experience

Compensation & Benefits