Talent.com
Metro Link Operations Manager
Metro Link Operations ManagerKatsam Property Services • Fenton, MO, KZ
Metro Link Operations Manager

Metro Link Operations Manager

Katsam Property Services • Fenton, MO, KZ
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Katsam Property Services Employment Type : Full-Time, On-Site Schedule : 24 / 7 / 365 operation – flexibility required About Katsam Property Services Katsam Property Services is a trusted leader in delivering high-quality cleaning, maintenance, and operational support across the region.

As part of our partnership with MetroLink, we manage cleaning operations across stations in both Missouri and Illinois—ensuring every passenger experiences a clean, safe transit environment .

Position Overview We are seeking a highly organized, driven, and people-focused Operations Manager to lead the MetroLink Cleaning Operations Team.

This leader oversees daily operations, scheduling, staffing, quality assurance, customer communication, and contract performance.

Key Responsibilities Leadership & Team  Oversight

  • Lead and supervise cleaning staff across Missouri and Illinois.
  • Ensure fair scheduling, accountability, and communication
  • Act as primary liaison with MetroLink representatives.

Scheduling & Resource Management

  • Create and manage daily, weekly, and monthly cleaning schedules.
  • Ensure all contractual requirements are completed on time.
  • Minimize overtime through effective planning.
  • Conduct inspections to uphold standards.
  • Track and resolve customer complaints
  • Enforce scope of work and service expectations.
  • Customer Communication & Reporting

  • Respond to clients and emergency cleaning requests promptly.
  • Track and bill out-of-scope work.
  • Prepare performance reports as required.
  • Hiring, Training & Development

  • Recruit and onboard qualified staff.
  • Ensure all new hires complete training within 30 days .
  • Develop future leaders within the team.
  • Success Metrics (First 6–12 Months)

  • 100% cleaning schedule completion.
  • 95% emergency request response within 1 hour.
  • Under 8% team overtime.
  • Fewer than 15 valid customer complaints per month.
  • 100% new hire training completion.
  • Qualifications

  • 3+ years of leadership or operations management experience.
  • Experience scheduling and managing large teams.
  • Strong communication and problem solving skills.
  • Ability to work flexible hours.
  • Valid driver’s license.
  • Competitive Compensation Full Benefits Package 401 K How to Apply Submit your resume to : careers@katsam.com Powered by JazzHR

    serp_jobs.job_alerts.create_a_job

    Operation Manager • Fenton, MO, KZ

    Job_description.internal_linking.related_jobs
    Director of Nursing (DON)

    Director of Nursing (DON)

    Nexus at Godfrey Careers • Godfrey, Illinois, US
    serp_jobs.job_card.full_time
    Join us at the Nexus of care and compassion.Director of Nursing (DON) Benefits : .Medical / Dental / Vision Coverage.Team-oriented work environment. Director of Nursing (DON) Responsibilities : .As Director...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Restaurant Operations Manager

    Restaurant Operations Manager

    First Watch Restaurants • Saint Louis, MO, US
    serp_jobs.job_card.full_time
    In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people.We care about our customers, and we care about you! Thats where our YOU FIRST culture begi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Critical Care Float Pool RN (ICU)

    Travel Critical Care Float Pool RN (ICU)

    Medical Solutions • Festus, MO, US
    serp_jobs.job_card.full_time
    Medical Solutions is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Festus, Missouri.Job Description & Requirements. We’re seeking talented healthcare prof...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    On-Site Operations Manager

    On-Site Operations Manager

    IST Management Services • St. Louis, Missouri, USA
    serp_jobs.job_card.full_time
    IST Management is seeking a On-Site Operations Office Manager to join our St.Louis area team! The On-Site Operations Office Manager is responsible for providing on-site management and regional supp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Nurse - RN - TELE - Telemetry - $1948.68 / Week

    Travel Nurse - RN - TELE - Telemetry - $1948.68 / Week

    CrossMed Healthcare • Alton, IL, US
    serp_jobs.job_card.full_time
    CrossMed Healthcare is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Alton, IL. Shift : Inquire Start Date : ASAP Duration : 12 weeks Pay : $1948.At CrossMed He...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Aquestive Regional Sales Manager (MidWest)

    Aquestive Regional Sales Manager (MidWest)

    Inizio Engage • Saint Louis, MO, US
    serp_jobs.job_card.full_time
    Aquestive Therapeutics is directly hiring for a Regional Sales Manager role to lead markets across the following states : MO, NE, MN, WI, IL, IN, MI & OH, with Inizio Engage supporting the recru...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Travel Nurse RN - Telemetry - $2,175 per week

    Travel Nurse RN - Telemetry - $2,175 per week

    Cross Country Nurses • Alton, IL, United States
    serp_jobs.job_card.full_time
    Cross Country Nurses is seeking a travel nurse RN Telemetry for a travel nursing job in Alton, Illinois.Job Description & Requirements. As a telemetry nurse (RN TELE), you are responsible for the ca...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Telemetry - $2,289 per week

    Travel Nurse RN - Telemetry - $2,289 per week

    Travel Nurses, Inc. • Alton, IL, United States
    serp_jobs.job_card.full_time
    RN Telemetry for a travel nursing job in Alton, Illinois.Job Description & Requirements.Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Dialysis - $2,086 per week

    Travel Nurse RN - Dialysis - $2,086 per week

    Healthcare Support • Alton, IL, United States
    serp_jobs.job_card.permanent
    Healthcare Support is seeking a travel nurse RN Dialysis for a travel nursing job in Alton, Illinois.Job Description & Requirements. Healthcare Support Job ID #480040.Pay package is based on 12 hour...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Manager, HCANewRemote - United States

    Operations Manager, HCANewRemote - United States

    Datavant • Saint Louis, MO, US
    serp_jobs.job_card.full_time
    We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal E...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Technology Operations Manager

    Technology Operations Manager

    US Cloud • St. Louis, MO, US
    serp_jobs.job_card.full_time
    The Tech Ops Manager oversees internal IT operations, ensuring performance, reliability, and security.Responsibilities include managing IT staff, maintaining systems and networks, providing technic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Ministry Operations Manager

    Ministry Operations Manager

    Joni and Friends • St. Louis, MO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Under the supervision of the Area Director, support the overall objectives of Joni and Friends’ U.Perform duties and responsibilities including, but not limited to : .Provide inspirational and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Manager, Pharmacy Operations

    Manager, Pharmacy Operations

    Medica • St. Louis, MO, United States
    serp_jobs.job_card.full_time
    Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Building Materials Outside Sales - Full Time

    Building Materials Outside Sales - Full Time

    Buchheit Inc • Herculaneum, MO, US
    serp_jobs.job_card.full_time
    A building material outside sales team member aggressively grows sales and promotes the Buchheit brand.Building material outside sales is responsible for identifying sales opportunities and complet...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Med Surg - $2,218 per week

    Travel Nurse RN - Med Surg - $2,218 per week

    GLC On-The-Go • Alton, IL, United States
    serp_jobs.job_card.full_time
    GLC On-The-Go is seeking a travel nurse RN Med Surg for a travel nursing job in Alton, Illinois.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (subject t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Critical Care Float Pool RN (ICU) - $1,663 per week

    Travel Critical Care Float Pool RN (ICU) - $1,663 per week

    Focus Staff • Festus, MO, United States
    serp_jobs.job_card.full_time
    Focus Staff is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Festus, Missouri.Job Description & Requirements. Ready for a travel adventure that makes a real differe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Navigator Manager

    Patient Navigator Manager

    Syneos Health / inVentiv Health Commercial LLC • St. Louis, MO, United States
    serp_jobs.job_card.full_time
    You provide the vision, set the pace, and inspire success.There's one thing you do that's exceptional : lead.You formulate a plan and focus on your team to solve the unsolvable, beat the unbeatable ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Telemetry - $2,122 per week

    Travel Nurse RN - Telemetry - $2,122 per week

    Trustaff • Alton, IL, United States
    serp_jobs.job_card.full_time
    Trustaff is seeking a travel nurse RN Telemetry for a travel nursing job in Alton, Illinois.Job Description & Requirements. As a Telemetry RN, you'll provide care for patients who require special mo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted