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Systems Administrator II

Systems Administrator II

Texas State UniversitySan Marcos
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Required Qualifications : Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

  • 3 years of experience with SCCM / MECM in a higher education environment, including application packaging and deployment, operating system deployment (OSD), client troubleshooting, and performing server migrations and updates.
  • 2 years of experience with Intune device enrollment, compliance policies, application deployment, patching policies and managing devices in a co-management or cloud-native environment.
  • Advanced experience creating and configuring custom images using Microsoft Deployment Toolkit (MDT) and SCCM
  • Experience in configuring and troubleshooting Windows Autopilot profiles for zero-touch deployment.
  • Understanding Entra ID’s role in Intune and co-management, including user and device management.
  • Experience in automating tasks, customizing configurations, and generating reports using PowerShell.
  • Experience in implementing and managing security baselines, BitLocker, Windows LAPS and other security features.
  • Advanced experience diagnosing and resolving issues with device enrollment, application deployment, and policy conflicts.
  • Advanced experience in managing user and computer objects in active directory, applying group policies for configuration and security, and understanding the relationship between AD and Intune.

Preferred Qualifications

  • Experience with Apple School Manager and iOS / macOS MDM configurations in a higher education environment.
  • Experience with macOS and iOS management using Jamf Pro
  • Hands on experience managing Windows license activation infrastructure and license servers
  • Experience using a support ticketing system (e.g., Cherwell, TeamDynamix, ServiceNow, Freshdesk, Zendesk).

    • Job Description Texas State University’s Managed Services team is seeking a self-driven, experienced Systems Administrator II with customer service and problem-solving adaptability skills to directly assist in managing and maintaining the university’s Windows and Android endpoints and management infrastructure. These responsibilities include the maintenance of university systems and services, device management (Windows, Android), technical support, reporting, access management, vendor management, and ensuring the university meets security requirements on all university-managed assets.Resourcefulness is essential for this role, requiring the ability to diagnose and resolve problems quickly. Strong patience and communication skills are also needed to effectively collaborate with diverse interdisciplinary teams and users. Job Duties

  • Administer and maintain the university’s Windows and Android mobile device management (MDM) systems, including Microsoft Endpoint Configuration Manager (SCCM / MECM) and Microsoft Intune.
  • Develop and enforce Intune security policies and configurations, including configuration profiles, BitLocker encryption policies and compliance policies for devices and applications.
  • Manage Intune (Windows, Android) device enrollment, provisioning, and lifecycle, ensuring devices meet security and compliance standards. Manage SCCM (Windows) operating system deployments and collection organization.
  • Deploy and manage applications using Intune and SCCM, including packaging, deployment configuration, app configuration, and managing version lifecycles.
  • Integrate Intune with other Microsoft services and automate routine tasks.
  • Assign roles and permissions to other administrators for managing and monitoring Intune and SCCM resources.
  • Design, implement, and maintain the Intune and SCCM infrastructure, ensuring scalability, reliability, performance and compliance.
  • Build, update, and manage device images using MDT, SCCM Task Sequences, and Windows Autopilot.
  • Monitor, maintain, and troubleshoot endpoint-related systems to ensure performance and security standards are met.
  • Develop, maintain and publish Power BI and SCCM reports to monitor device compliance, inventory data, and overall system health.
  • Manage access control, software license activation (e.g., LMTOOLS, Sentinel LDK), and provide license server administration.
  • Diagnose and troubleshoot hardware and software issues on University-owned devices (Windows and Apple).
  • Work with vendors and outside technical contacts to implement reliable solutions to a variety of technical issues.
  • Keep up with the latest device management features, technologies, best practices and vendor solution lifecycles.
  • Create and maintain written logs, reports, procedures, and documentation on work performed.
  • Work closely with others in a team as well as independently.
  • Must be willing to work additional hours, sometimes with little advanced notice, to complete projects and meet deadlines.
  • Perform other duties as assigned.
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    System Administrator • San Marcos