Customer Service Officer

Job Description

We are seeking a Customer Service Officer to join our dynamic team. The ideal candidate will play a vital role in ensuring our clients receive exceptional service and support. You will act as the primary point of contact resolving inquiries processing requests and maintaining strong professional relationships with our customers.

Responsibilities

Provide accurate and timely assistance to clients via phone email and internal platforms.

Maintain detailed records of customer interactions and transactions.

Identify opportunities to enhance service delivery and customer satisfaction.

Coordinate with internal teams to resolve issues effectively and efficiently.

Support administrative and operational processes related to customer accounts.

Uphold the companys service standards and brand reputation through professional communication.

Qualifications : Qualifications

Excellent communication and problem-solving skills.

Strong organizational abilities and attention to detail.

Ability to handle multiple tasks in a fast-paced environment.

Professional positive and customer-focused attitude.

Proficiency in Microsoft Office Suite and general computer applications.

Additional Information :

Benefits

Competitive salary ranging from $54000 to $59000 annually.

Career growth and professional development opportunities.

Supportive and inclusive work environment.

Comprehensive training and performance-based incentives.

Health and wellness programs.

Remote Work : No

Employment Type : Full-time

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1