AV Technician

AV support technician

Longmont CO

6 months

35 / hr All inclusive

Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM Cisco TMS Cisco Expressways Cisco Endpoints Poly DMA DMA Edge RMX RPRM Workflow Server Pexip CVI Microsoft Teams Rooms and Poly Endpoints Zoom video conferencing.

Troubleshoot and resolve video conferencing and event service incidents including RMAs and hardware / software issues.

Process service requests within the Video and Event Services area.

Experience with Zoom Meetings and Webinar Teams Meetings and Teams Live Cisco WebEx Meetings and Webinar and other industry-standard meeting platforms.

Schedule setup and disconnect video conferences for internal and external meetings.

Work with 3rd party vendors to troubleshoot issues and perform root cause analysis.

Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services.

Conduct equipment audits including c-suite spaces.

Thanks

Jay

Key Skills

E & I,Low Voltage,Customer Service,Hospitality Experience,Computer Networking,Computer Skills,Cabling,Customer Support,Schematics,Human Resources,Power Tools,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1