Inside Sales Representative

Omnichannel Sales & Engagement Representative

Ignite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.

Under direct supervision, provides sales and customer service activities primarily related to Omnichannel Sales & Engagement. Mainly engages peer team members and end-user clients (Contractor or Homeowner) through online and phone communication to establish project qualification, budget, and timelines, in addition to engaging client accounts at the beginning and re-engagement phases of the account lifecycle.

This position is accountable to service level agreement goals through reaction times to inbound traffic and pricing / quoting / transacting inbound traffic orders to drive Omnichannel sales. Enhancing customer engagement with the organization, brand, and selling platforms is at the heart of all job responsibilities and functions. This position requires fluent computer and phone operating skills.

RESPONSIBILITIES INCLUDE :

• Identify and pursue potential business and sales leads, utilizing CRM lead generating tools, Builder's FirstSource core business drivers, and leveraging field relationships to identify and follow up on prospects.
• Analyze and effectively qualify all new account prospects to ensure business viability standards.
• Actively partner with entire area sales team to assess and quantify qualified prospects and execute account warm hand-off to drive Omnichannel sales growth goals.
• Regularly communicates market intelligence, relevant trends, and lead opportunities with Manager to develop prospecting and account strategies.
• Pursue and develop business partnerships and relationships within Builder's FirstSource; to include the Area Sales Manager, Area Sales team and support staff.
• Accurately communicate prospects through written, verbal and reporting tools to ensure complete transference of key information to multiple audiences.
• Initiate outbound cold calls to select accounts with intent to re-engage account in the buying cycle and connecting to local sales team when appropriate.
• Proactively initiating handoff to market teams for in-depth customer follow-up, sales capture, or escalation resolution.
• Support usage and adoption of eBusiness tools of customers & team members.

MINIMUM REQUIREMENTS :

High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.

COMPETENCIES :

WORK ENVIRONMENT / PHYSICAL ACTIVITY :

At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.

In addition to the base wage listed, this position is further eligible to receive commission compensation for earned commissions related to sales of eligible Company products and / or services subject to changes in plan design and documents and in accordance with applicable law. Commissions are based on a percentage of the transactions sold and subject to the terms and conditions of the applicable Commission Agreement.

Builders FirstSource is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.