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Dunkin Donuts Team Leader
Dunkin Donuts Team LeaderGPM Investments • Blountville, TN, US
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Dunkin Donuts Team Leader

Dunkin Donuts Team Leader

GPM Investments • Blountville, TN, US
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Shift Leader At Dunkin' Donuts

Join Our Team as a Shift Leader at Dunkin' Donuts! Are you a natural leader who thrives in a fast-paced, customer-focused environment? Dunkin' Donuts is looking for dynamic Shift Leaders to guide our crew members and ensure a delightful guest experience. If you have a knack for motivating teams and a passion for service excellence, this is your opportunity to step into a role that's both challenging and rewarding.

Why Join Us :

  • Weekly Pay : Receive regular paychecks every week, adding stability and ease to your financial planning.
  • Paid Time Off : Enjoy well-earned breaks with our paid time off policy.
  • Career Advancement : Explore opportunities for growth within our organization we value internal promotion and career development.
  • 401(k) with 6% Match : Plan for your future with our robust 401(k) program, including a generous company match.
  • Pay Rate : $12 / Hr.

Responsibilities :

  • Leadership Impact : Inspire and coach crew members, playing a pivotal role in their development and the store's success.
  • Guest-Centric Approach : Lead by example in delivering top-tier guest service, setting the standard for your team.
  • Operational Excellence : Drive operational standards and efficiency, ensuring each guest leaves happier.
  • Team Coordination : Manage team dynamics effectively, ensuring smooth operations and a positive work environment.
  • Continuous Learning : Enhance your skills with our comprehensive training programs, including ServSafe certification.
  • Team Management : Guide crew members through their shifts, clearly communicating responsibilities, providing feedback, and acknowledging their achievements.
  • Strategic Deployment : Utilize team members optimally throughout the shift to meet guest needs and maintain service standards.
  • Training Support : Assist in training crew members, in line with directives from the restaurant manager or assistant manager.
  • Performance Accountability : Set clear goals and hold team members accountable during your shift.
  • Guest Satisfaction : Uphold our commitment to guest service, fostering a sense of urgency to meet needs and resolve any issues.
  • Quality Assurance : Ensure that quality, service, and cleanliness standards are consistently met.
  • Profitability Focus : Oversee the execution of restaurant standards and marketing initiatives to effectively manage labor and food costs.
  • Safety and Security : Ensure adherence to all policies regarding cleanliness, food safety, and restaurant security.
  • Other duties as assigned

    • Qualifications :

  • Strong communicators with effective math and writing skills.
  • Experience in restaurant, retail, or supervisory roles is preferred.
  • Must be at least 18 years of age and fluent in English.
  • Energetic leaders who can inspire teams and deliver exceptional guest experiences.
  • Ability to pass a background check and drug test.
  • Flexibility to work various shifts as required.

    • Take the lead in a role where your efforts are recognized and truly matter. Apply now to become a Shift Leader at Dunkin' Donuts and be part of a team that brings joy and delicious coffee to our community every day!

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    Team Leader • Blountville, TN, US

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