Medical Assistant 2, Occupational Health (9252C) University Health Services #82482

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Job ID

82482

Location

Main Campus-Berkeley

Full / Part Time

Full Time

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About Berkeley

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan .

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

University Health Services (UHS) serves the campus by providing comprehensive campus-based health center providing fully accredited primary medical care, counseling and psychological services and innovative health promotion programs for students, faculty and staff. The Occupational Health Clinic specifically provides services for UC Berkeley employees, student employees, and other specifically designated campus groups. The clinic provides visits and evaluation for workers' compensation injuries, pre-hire screening, campus surveillance needs.

Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health, and Specialty Clinics. Medical care and wellness programs for faculty and staff are designed to meet their occupational health needs and minimize lost work time. These visits generate ancillary encounters with the Radiology, Clinical Laboratory, Physical Therapy and Pharmacy departments.

Application Review Date

The First Review Date for this job is : 12 / 1 / 25. This job will remain open until filled.

Responsibilities

CLINIC RECEPTION

• Greets patients, verifies eligibility, and accurately completes check-in / check out of patients using correct forms. Registers patients and updates information in electronic record as needed.
• Answers telephone and refers to appropriate personnel as required to meet patient needs. Takes clear and accurate messages.
• Answers most patient questions; is able to escalate to Manager as appropriate.
• Schedules / reschedules patient appointments, using a computerized appointment system to maximize clinic efficiency.
• Assists with scheduling for patients with Occupational Health related appointments (such as jobs abilities exams, lab appointments, EKGs, etc).
• Troubleshoots complex scheduling needs.
• Sends No Show letters to patients and to insurance provider.
• Assists in maintaining smooth clinic operations and optimal patient flow.
• Directs or escorts patients as necessary. Assures that patients leaving the area have appropriate instructions, forms and work status, and pertinent referral information.
• Processes state forms and documents (such as Doctor's First Report).
• Assist with urgent requests from providers or Urgent Care.
• Assist with reviewing and clearing weekly unresolved appointments.
• Assist with submitting tickets to IT for computer issues.

PATIENT CARE, INTAKE, CHECK OUT :

crutches. Assists with more complex fitting issues.

ADMINISTRATIVE SUPPORT :

Utilizes medical equipment correctly and safely per protocol.

Keeps track of inventory and informs manager and administrative assistant when supplies need to be ordered.

Cleans rooms and MA station as needed per protocol.

COMPLEX OR ADVANCED SUPPORT

Assist with maintaining prevention program tracking systems for UC Berkeley departments. Programs may include, but are not limited to : TB (tuberculosis) screening, respiratory protection program, asbestos and lead screening programs.

Assists with monitoring screening program files for completion of screening examinations, including lab tests and diagnostic tests performed within UHS and from outside clinicians or laboratories.

Health Clearance Coordination : Prepares the necessary documents for health clearances. Responsible for ordering appropriate labs and obtaining appropriate vitals depending on requirement of specific forms or program. Lab orders are based on standing orders.

Emerging organizational and prioritization skills to allow timely completion of tasks with frequent interruptions or competing demands.

May serve as an active participant in relevant and assigned UHS committee.

May assist with daily MA schedule changes due to staffing needs.

May assist with training of entry level assistants / students.

Serves as a resource for trainees

May assist in updating training tools.

Other duties as assigned

Required Qualifications

Education

Licenses / Certifications

Knowledge, Skills and Abilities

Preferred Qualifications

Education :

Licenses / Certifications

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

How to Apply

To apply, please submit your resume and cover letter.

Other Information

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Misconduct Disclosure

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct :

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace