Communications Coordinator

Description

DEFINITION : To provide responsible staff support to the Communications Manager to implement the City's communications plan including preparing and distributing social media posts, news articles, newsletters, bulletins, and other materials related to public relations; creating and monitoring placement of information on the City's communications channels; responding to public information related inquiries; monitoring and analyzing engagement metrics; and supporting citywide internal and external communications as assigned. First review of applications will be on September 9, 2025.

S UPERVISION RECEIVED AND EXERCISED : Receives supervision from the Communications Manager.

Essential Job Functions

ESSENTIAL JOB FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.

Characteristic Duties and Responsibilities :

Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities :

• Coordinate with appropriate city departments and public for any special communications projects and / or requests;
• Draft and edit written and graphic content for web, social media, email, and other communication platforms as well as print content, ensuring effectiveness, clarity, and quality;
• Pitch content idea and communications practices to increase the visibility of the city’s key messages and programs across key stakeholder audiences;
• Manage, monitor, and create content for various city social media channels;
• Create analytic reports for website traffic and social media engagement to measure success of communications and use these results to inform outreach strategies;
• Stay up to date on industry trends and make recommendations for adjustments to communications strategies and practices;
• Provide creative support for internal and external communications efforts;
• Select photos and create video and graphics for engaging visual content for digital platforms;
• Assist in the development of citywide brand style guide;
• Assist in coordinating various communications projects as needed, such as surveys, community meetings, press events, and employee townhalls;
• Contribute to talking points for elected officials and city staff as necessary;
• Audit web content for the city to ensure that it consistently and accurately reflects the City’s programs and priorities, is easy to understand and navigate, and maintains a consistent look and feel across departments;
• Provides administrative support as needed;
• Regularly and predictably attends work; and
• Performs related duties as assigned.

Qualifications

KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS :

To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Knowledge of :

Skill in :

QUALIFICATIONS :

A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be :

Experience : One (1) year professional experience in Public Relations, Communications, Social Media, Marketing or Graphic Design.

Education : Equivalent to an Associate of Arts degree (60 units) from an accredited college or university in Public Affairs, Communications, Marketing or a directly related field. A Bachelor's degree is desirable.

License / Certificates : Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required.