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Infra Delivery Technician, atl id
Infra Delivery Technician, atl idAmazon • Lithia Springs, Georgia, USA
Infra Delivery Technician, atl id

Infra Delivery Technician, atl id

Amazon • Lithia Springs, Georgia, USA
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Amazon Web Services (AWS) is looking for an Infrastructure Ops Technician to join our growing team within infrastructure operations. You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The positions responsibilities include capacity scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Scaling Leadership and Technical Program Managers. You will leverage your experience supporting large scale enterprise class networks as well as network implementation and troubleshooting.

As an Infrastructure Ops Technician you will work in a fast paced collaborative environment with regular peer and customer addition to providing management and support of Amazon Web Services vast network infrastructure Network Technicians establish and follow best practices and refine operational procedures.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

  • Build out first level router-aggregates build the console network for new rooms and support network scaling projects
  • Any physical requirements are expectations with reasonable accommodations
  • Manage work and priorities through ticketing system and workflows to complete customer requests and projects
  • Collaboration with various stake holders to remove project obstacles
  • Troubleshoot networking routing and inter connectivity issues including troubleshooting of network device configuration and low level application interaction
  • Up to 60% travel within geographical work area is required. Some travel outside traditional work area may be requested including internationally
  • Troubleshooting cabling infrastructure connectivity issues including patch panels and patch cords.
  • Specifying Power and Cooling requirements and ensuring Hardware Racking / Stacking completed for new equipment
  • Participate in the migration basic configuration and rollout of new or upgraded hardware
  • Moving and lifting computer equipment up to 50 lbs

A day in the life

Our team has three primary tasks :

1. Providing the first level networking devices to serve our customer racks entails various tasks (the name of the game is efficiency) : You will track network rack intake and delivery; work with various onsite teams to request for rack space power and cooling for network racks. And then partner with network engineers to ensure all configurations are ready. Youll also be working on link and device troubleshooting within a certain Service-Level Agreement

2. There is also console builds (and room builds) that are really exciting. Youll be exposed to more teams whose goal is to provide more space and capacity for customer racks.

3. Work with ID-Scaling peers to build higher-level networking devices.

About the team

Our Atlanta Region is expanding into an ML Cluster and we are very excited to expand our team with dedicated Infrastructure Deployment Technicians to help our scaling our network and server capacity.

This team covers the whole Atlanta region with all the sites inside and outside the perimeter. There is travel involved as we move where the capacity is needed.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

  • 2 years of computer networking experience
  • 2 years of Linux operating systems experience
  • Experience with computer hardware troubleshooting and repair
  • Associates or Bachelors degree in Information Technology Computer Science or a related field
  • Experience managing work and priorities through a ticketing system
  • Experience with cabling infrastructure best practices and methodologies
  • Experience working in a data center environment (racking and stacking gear cable management hot / cold aisle containment)
  • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55900 / year in our lowest geographic market up to $125100 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and / or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

    Required Experience :

    IC

    Key Skills

    Forklift,Customer Service,Organizational skills,Basic Math,Dealership Experience,Laundry,SyteLine,Warehouse Experience,Dispatching,Personal Injury Law,Translation,Project Coordination

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 55900 - 125100

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