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Quality Control 3 - Sustainment Quality Control -

Quality Control 3 - Sustainment Quality Control -

M.C. DeanWashington
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Sustainment Quality Control personnel are responsible for defining, measuring, analyzing, improving and controlling controls for Operations and Maintenance Context.

Key Job Responsibilities :

  • Ensure Computer Maintenance Management Systems (CMMS) are current and accurate with system hierarchy, SLAs, workflows and work forms established.
  • Ensure physical scope (Assets, locations) match what is reflected in CMMS.
  • Ensure all service orders are accurately and comprehensively filled out by technicians.
  • Ensure workmanship standards are established and implemented for corrective and preventive maintenance.
  • Ensure manuals, standard operating procedures, methods of operations, and process workflows are current and available at point of use.
  • Ensure personnel are trained and certified to perform corrective, preventive, and predictive maintenance.
  • Perform storeroom inventory audit to ensure the integrity of storeroom operations.
  • Trend, track, and report on performance metrics on corrective and preventive maintenance in relation to service level agreements.
  • Recommend and implement corrective and preventive actions to continuously improve sustainment activities.
  • Communicate with both internal and external stakeholders to gather issues related to sustainment performance and drive follow-up measures.
  • Work with maintenance managers and technicians to ensure customer satisfaction and improve service levels.
  • Develop, implement, review, and communicate site specific quality plans.
  • Facilitate collecting customer satisfaction survey results and driving follow-up measures.
  • Develop quality management systems on project compliant to ISO9001 and CMMI standards.

Experience :

  • Excellent PC skills with proficiency in Microsoft programs
  • Excellent written and oral communication skills
  • Excellent problem solving, analyzing, and resolving skills
  • Ability to communicate at all levels of construction
  • Keen attention to detail
  • Experience working in a team-oriented, collaborative environment
  • Ability to read, interpret and review construction drawings and documents

    • Other requirements

  • High School or GED with 10+ years of experience. Associate's Degree in related field with 8-10 years of experience. Example - Electrical, Mechanical, Structural, Civil, Systems, Construction Management, Business Management or relevant field of study
  • Clearable US citizen with ability to obtain a Yankee White & Top Secret with Federal Government

    • Desired

  • Equipment operations and maintenance experience in a facilities management environment
  • BAS manufacturers, systems, and protocols such as, but not limited to; Alerton, ABB / Cylon, Tridium / Niagara, Distech, Honeywell, Novar, Carrier, Lynxspring, Strato Automation, Trane, Tracer Summit, Tracer SC, LONworks, BACnet / IP, BACnet MS / TP, BACnet / SC, MODbus-RTU & TCP, ARCnet, Profinet, etc.
  • Corrective, Preventive, Predictive Maintenance
  • SOP, MOP, EOP, and other facility operations and maintenance documentation
  • Reliability Centered Maintenance
  • Service Level Agreements
  • Training in basics of mechanical, electrical, and relevant equipment from a technical school or certifications received during training classes from industry vendors.

    • Abilities :

  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

    • Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.

    EOE Minorities / Females / Protected Veterans / Disabled

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    Quality Control • Washington