Call Center Representative / BDC Agent

Job Description

Job Description

JOIN OUR TEAM AS A BDC REPRENSENTATIVE / CALL CENTER REPRESENTATIVE

Are you a cheerful and positive individual with a knack for great phone conversations? We're looking for dynamic personalities to join our team as in house BDC Agents. This role is perfect for those who thrive on making meaningful connections over the phone and have a passion for customer service.

About Us

Gordon Chevrolet is a great Chevrolet dealership with a family feel. We operate an award winning sales and service department and are committed to delivering exceptional customer experiences. As a BDC Agent, you'll be at the forefront of our customer interactions, ensuring each caller feels valued and supported.

Key Responsibilities

Engage with customers over the phone to understand their needs and provide assistance.

Schedule appointments and manage customer inquiries effectively.

Maintain a positive attitude and enthusiasm for helping customers.

This position is an in store position.

Qualifications

Previous experience in customer service or call center atmosphere is preferred but not required.

Excellent communication skills and a friendly demeanor.

Ability to multitask and prioritize in a fast-paced environment.

Proficiency in basic computer applications.

Why Join Us?

Competitive compensation and benefits package.

Opportunities for growth and advancement within our company.

A supportive team environment that values positivity and teamwork.

If you're ready to bring your positive energy and phone skills to a team that values your contributions, we want to hear from you! Apply today by sending your resume and a cover letter highlighting why you'd be a great fit for the role of BDC Agent at Gordon Chevrolet.

Appy today and join our growing team voted Best of Detroit by our customers!

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