Front Office Administrative Assistant

Front Office Administrative Assistant

The Front Office Administrative Assistant manages the day-to-day activities in the front office of the school. This position requires an outgoing, service-oriented, and professional individual.

Reports To : Head of School

Essential Duties and Responsibilities

• Communicate with parents in a positive and empowering manner
• Serve as primary operator for all incoming calls with responsibility for monitoring and responding to all phone messages received during off-hours
• Serve as greeter and primary office administrator at Mercy Culture Preparatory
• Provide excellent customer service to all staff, students, guests and visitors via phone or in person
• Manage and perform all communication effectively and timely with staff, students, guests, and visitors to Mercy Culture Preparatory
• Maintain and oversee the physical environment of the reception area of Mercy Culture Preparatory
• Maintain professional standards on all assignments
• Other related administrative duties as required

Specific Operations Responsibilities

Knowledge, Skills, and Abilities

Education & Experience Required :

Work Hours

This position is full-time, 40 hrs a week Office hours are Monday-Friday from 7 : 30am - 4 : 30pm. There may be events at the school that might require after hours or weekend work.

Leadership Standards : All Mercy Culture Preparatory and Preschool Leaders, Faculty and Staff must agree with and abide by the Leadership Standards of the School.