Coordinator, OperationsSpence-Chapin Services to Families and Children • New York City, New York, USA
Coordinator, Operations
Spence-Chapin Services to Families and Children • New York City, New York, USA
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionAssist with preparation and distribution of bulk mailings as requested Monitor inventory levels maintain adequate stock of office and pantry supplies; place orders as needed and regularly replenish office and pantry supplies Prepare / send organization-wide notifications and other correspondence including but not limited to faxes emails scanned documents etc. Address & troubleshoot staff queries regarding office issues Prepare expense reports for CEO and other administrative leadership staff Support with onboarding and offboarding staff Maintain office directory and assign extensions Manage office equipment and facilities coordinating with vendors for timely and proper maintenance cleaning and repairs Monitor and maintain an orderly and sanitized kitchen pantry and common areas Log monitor and submit all maintenance requests to management Provide general administrative and operation support including data entry filing and special projects Education & Experience At least 3 years relevant experience required Hig h School Diploma (or equivalent) required; Associates or Bachelors degree preferred Bilingual Spanish-speaking strongly preferred Technical Skills Knowledge of managing telephone equipment preferred including familiarity with phone functionality (e.g. transfers announcements voicemail setup) Proficiency in Microsoft Outlook Word Excel and Teams Basic knowledge of Adobe Acrobat a plus Familiarity or beginner-level experience with CRM applications Key Competencies Professional phone etiquette Exceptional verbal and written communication skills Exceptional customer service skills and professional demeanor Strong organizational skills and detail oriented Ability to multi-task effectively and efficiently Good analytical / critical thinking; proactive in identifying and resolving issues Ability to lift 40 lbs.
The Coordinator Operations is the first point of contact for the organization. This individual will deliver exceptional customer service and provide an overall welcoming environment with all visitors clients and vendors and manage incoming phone calls for the organization. The Coordinator will also perform additional administrative office duties as needed. This is a full-time in-person position with an annual salary range of $45000 - $53000 commensurate with experience.
- KEY PERFORMANCE INDICATORS & SKILLS :
- Maintain a professional reception area : clean neat and organized
- Answer screen and direct incoming calls in a courteous and timely manner; take and relay accurate messages as needed
- Monitor office surveillance system and coordinate daily visitors list with building security
- Manage meeting room schedules using shared calendar tools (Outlook) book reservations advise relevant staff of conflicts and assist in identifying alternative accommodations
- Coordinate meeting set-ups and monthly staff birthday celebrations - ensure that all equipment supplies and food orders / deliveries are confirmed and set up prior to meetings
- Support with setup and breakdown for on-site events including some evenings and weekends (approx. twice per month)
- Assist with travel arrangements including booking restaurants hotels and flights for leadership teams as requested
- Sort and distribute all incoming mail and packages
Prepare and monitor pickup of outgoing mail and packages; coordinate messenger and courier services; create shipping labels and track shipments as needed; troubleshoot issues with USPS and other carriers
Office setup keys and other access tools
Required Experience :
Junior IC
Key Skills
Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 45000 - 53000
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Operation Coordinator • New York City, New York, USA
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