Information Security Operations Engineer

Responsibilities :

As part of the Global Cybersecurity team, you will work to continually improve the security posture and service by monitoring, identifying and correcting security gaps and countermeasures.

• Identity & Access Management (IAM) – User Lifecycle Management, maintaining roles(RBAC), entitlements, and policy violations in SailPoint IIQ, Okta (SSO, MFA, SCIM), and Keeper. Troubleshooting authentication / authorization failures and managing quarterly access certifications.
• Secrets & Key Management – Operating and tuning HashiCorp Vault, provision accounts, manage PKI / TTL policies, champion best practices.
• Secure Endpoint Management - Operating and Managing EDR / NDR to ensure the tools are configured as per industry best practices
• Secure Network Access – Administering Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) policies, SSL-inspection exceptions, and environmental health.
• Ticket & Workflow Governance – Monitoring inbound ticket queues, review access and change requests, and approve or decline workflows in line with internal security policies
• Third-Party Risk Coordination – Facilitating vendor-led third-party risk assessments : act as primary liaison between the external assessment partner and internal system owners, gather evidence, track remediation items, and ensure assessments are completed on schedule.
• Client-Facing Communication – Owning ticket queues, status calls, and post-mortems; ensure SLAs are met and stakeholders remain informed

Qualifications :

Anticipated New York annual base salary range $120,000 - $160,000, plus eligible for discretionary bonus

Benefits :

Tower’s headquarters are in the historic Equitable Building, right in the heart of NYC’s Financial District and our impact is global, with over a dozen offices around the world.

At Tower, we believe work should be both challenging and enjoyable. That is why we foster a culture where smart, driven people thrive – without the egos. Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.

Our benefits include :

At Tower, you’ll find a collaborative and welcoming culture, a diverse team and a workplace that values both performance and enjoyment. No unnecessary hierarchy. No ego. Just great people doing great work – together.