Bulk Specialist

Job Title

The Bulk Specialist is responsible for the successful operation and profitability of the Bulk Department as well as providing support to the Grocery and Dairy / Frozen departments, with an emphasis on perishables, as required. This position has limited Department Manager responsibilities.

Responsibilities

Main Ingredients :

• Customers are greeted and serviced per company standards of World Class customer service.
• All assistant department managers are expected to be professional at all times and provide appropriate leadership for the staff and the store. Leader effectiveness requires treating people decently while at the same time successfully motivating them toward high performance in their work.
• Customer complaints are handled appropriately and per company policy.
• The department is clean and well stocked.
• Products customers want to buy are in-stock.
• Special orders are handled appropriately and per company policy.
• Bulk products are ordered on the proper replenishment day using the SAP program.
• Stock levels meet store sales.
• Promptly and correctly shrinks out damaged and expired product using SAP.
• Special orders are placed promptly.
• Mark-downs are managed per company standards.
• The Bulk Specialist is responsible for tagging, stocking, rotating, facing, cleanliness, and back stock, overall providing a positive customer experience.
• Supports store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Responds to cashier needs for manager over-rides.
• Ensures that customers are waited on in a timely manner and per company standards of excellence in customer service.
• Responds to calls and handles customer complaints and customer returns as needed.
• Covers cashier lunches and breaks as needed.
• Work schedule is based on store needs which will include evenings and weekends.
• This position is to never be left as the overall Manager on Duty for the store.

Although this is a general outline of job responsibilities all employees are expected to be "hands on" and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success :

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him / her by their Manager and / or other Store Support Center manager that might not be listed in this job description.

Benefits

All Crew Members

Full-Time Crew Members (30+ hours / week)

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief : All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We're committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands :

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements :

Environmental Requirements :