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Information Technology Support Analyst
Information Technology Support AnalystMotion Recruitment • Alpharetta, GA, United States
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Information Technology Support Analyst

Information Technology Support Analyst

Motion Recruitment • Alpharetta, GA, United States
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Location : Alpharetta, GA or Bozeman, MT

  • Open to Remote : Yes, but preferably wed like the location to be close to Alpharetta or Bozeman within reason.

Job Discipline Description : Delivers remote (e.g., telephone, online) post-sale troubleshooting and diagnostic support services to ensure that all products and services function properly | Resolves technical support inquiries directly or indirectly through on-site and / or remote first-level support representatives General Profile Expands analytical or technical skills in own work area Maintains appropriate licenses, training and / or certifications, as needed Applies experience and skills to complete assigned work within our area of expertise Works within standard operating procedures and / or analytical methods Works with a moderate degree of supervision

Recommended Skills :

  • Functional Knowledge : Applies analytical and technical skills to perform a variety of activities.
  • Business Expertise : Has good understanding of how the team integrates with others.
  • Leadership : Has no supervisory responsibilities.
  • Problem Solving : Recognizes and solves routine problems that can occur in own work area with or without supervisory approval; evaluates and selects solutions from established operating procedures Impact : Impacts the quality and quantity of own work.
  • Interpersonal Skills : Uses communication skills and common courtesy to exchange information.
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    Technology Support Analyst • Alpharetta, GA, United States

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