Senior Manager, Technology Delivery & Strategic Programs

Position Summary

We are seeking a seasoned technology delivery leader to drive large-scale, transformative initiatives within our Global Enterprise Technology and Digital teams. This role combines strategic vision with hands-on execution, fostering collaboration across teams and engaging effectively with executive leadership.

As a key member of the leadership team, this role will lead organizational change, promote a culture of agility, and ensure the successful delivery of critical projects aligned with our long-term goals. The position offers a unique opportunity to shape how teams work, innovate faster, and enhance guest experiences by embedding best-in-class Agile practices and operational excellence.

This role requires strategic thinking, strong leadership, and the ability to influence stakeholders at all levels—ultimately ensuring our transformation delivers measurable business impact.

Essential Duties and Responsibilities

Program & Portfolio Leadership :

• Lead the delivery of large-scale technology programs involving multiple teams and stakeholders.
• Organize, monitor, and coordinate interconnected projects across product delivery, infrastructure, shoreside, and shipboard systems.
• Define and refine operational frameworks to accelerate delivery speed and quality.
• Promote a collaborative culture aligned around shared outcomes.
• Measure, track, and report on team velocity, stability, and progress against quarterly delivery targets.
• Manage vendor relationships, resource planning, and third-party deliverables to ensure seamless execution.

Agile & Process Transformation :

Risk & Financial Management :

Reporting & Stakeholder Communication :

Qualifications, Knowledge, and Skills

Experience & Education :

Leadership & Communication :

Technical & Methodological Expertise :

Certifications & Additional Skills :

Additional Competencies :

Power Skills