Technical Writer

Date Posted : 10 / 28 / 2025

Hiring Organization : Rose International

Position Number : 490685

Industry : IT Company / Software

Job Title : Technical Writer

Job Location : Santa Clara, CA, USA, 95054

Work Model : Onsite

Shift : 8-5 PT

Employment Type : Temporary

FT / PT : Full-Time

Estimated Duration (In months) : 7

Min Hourly Rate($) : 50.00

Max Hourly Rate($) : 60.00

Must Have Skills / Attributes : MS Word, VISIO

Experience Desired : Experience creating technical documentation, SOPs, or process documentation (3 yrs); Warehouse Operations procedures (2 yrs)

Required Minimum Education : Bachelor’s Degree

• C2C is not available
• Job Description
• This role is supporting NVIDIA
• Duration : 3-6 months, project-based

Required Qualifications

Bachelor’s degree in Technical Communication, Industrial Engineering, Supply Chain Management, or related field.

3+ years of experience creating technical documentation, SOPs, or process documentation-preferably in a warehouse, logistics, or manufacturing environment.

Demonstrated ability to translate complex operational activities into clear written and visual documentation.

Proficiency with documentation tools such as Microsoft Word, PowerPoint, Visio, Lucidchart, or equivalent.

Strong interviewing and observation skills with attention to operational detail.

Excellent written and verbal communication skills.

Preferred Qualifications

Experience with ISO, Six Sigma, or Lean documentation standards.

Knowledge of ERP / WMS systems (e.g., SAP, Oracle, Manhattan, or similar).

Ability to capture and edit process photos or screen captures for inclusion in SOPs.

Familiarity with SharePoint or Confluence for document management.

We are seeking an experienced Technical Writer to document and standardize Warehouse Operations procedures. The ideal candidate will have a strong background in process documentation, a keen eye for detail, and the ability to translate operational tasks into clear, user‑friendly Standard Operating Procedures (SOPs) and Statements of Work (SOWs). This role will require on‑site observation, interviews with staff, and collaboration with cross‑functional teams to ensure all procedural steps, decision points, and system interactions are accurately captured and visually represented.

Key Responsibilities

Review existing Warehouse Operations SOPs, SOWs, and work instructions to assess completeness, consistency, and accuracy.

Interview warehouse staff, leads, and supervisors to understand detailed workflows, including exceptions and process variations.

Observe operations on the floor to validate process steps, timing, tools used, and safety procedures.

Create, update, and format SOPs that clearly define end‑to‑end processes, roles, responsibilities, and quality checkpoints.

Develop supporting documentation such as process flow diagrams, checklists, visual aids, and annotated images.

Ensure all documentation adheres to company standards for formatting, version control, and accessibility.

Collaborate with process owners, engineering, and quality teams to ensure alignment and sign‑off on finalized documents.

Maintain a central repository for all finalized SOPs and supporting files.

Provide recommendations for documentation improvements or gaps identified during review.

Deliverables

Comprehensive SOPs for all key warehouse processes (receiving, put‑away, picking, shipping, returns, rework, inventory control, etc.)

Updated SOW documents aligned with current operational practices.

Process flow diagrams and visual guides integrated into documentation.

Executive summary highlighting key process improvements or documentation gaps.

Benefits :

For information and details on employment benefits offered with this position, please visit here. Should you have any questions / concerns, please contact our HR Department via our secure website.

California Pay Equity :

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations’ website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E‑Verify). (Posting required by OCGA 13 / 10-91.).

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