Chemical / Environmental Engineer III- Water Tr

Job Description

To provide technical support for our customers and sales team. Supports the lab and production team with product development and process improvement.

Primary Responsibilities

• Be the first point of contact for all technical inquiries.
• Support customers by interacting with our lab, technical management, and sales staff via phone and email.
• Prepare performance projections of our products manually and using proprietary software for ion exchange resins, activated carbon, and specialty separation technologies and products.
• Enter and manage data in CRM.
• Report to outside sales on all customer communications, both national and international.
• Collaborate with sales and technical management to provide timely and accurate answers to technical questions and customer inquiries.
• Proficient in general water purification technologies, including ion exchange resin, activated carbon, and specialty adsorption technologies.
• Utilize our extensive technical library to solve customer applications and provide solutions.
• Assist in authoring papers for publication at trade shows, presentations, seminars, and training classes.
• Assist with R&D projects and new product development.
• Contribute to technical writing of sales and marketing materials.
• Perform additional duties as assigned.

Qualifications and Education Requirements

Physical Requirements

Work Environment

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