Assistant Ops Manager - Relive Health

Job Description

Job Description

Benefits :

401(k)

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

About Us :

Relive Health is a medically supervised wellness clinic offering a comprehensive range of services in hormone optimization, medical weight loss, peptide therapy, IV nutrient therapy, and aesthetic treatments. As Arizonas first Relive Health location, our mission is to help clients look, feel, and live better through a personalized, science-based approach to wellness.

Position Overview :

The Assistant Operations Manager is a key leadership role that blends front desk coordination with operational and compliance management. This position supports the daily operations of the clinic, ensures regulatory and licensing requirements are met, and delivers an exceptional client experience. The ideal candidate has prior experience in the medical or wellness field , strong organizational skills, and a proactive approach to compliance and team support.

Responsibilities

Client Experience & Front Desk

• Greet clients with warmth and professionalism, ensuring a welcoming experience
• Manage appointment scheduling, client check-ins / outs, and payments
• Respond to client inquiries in person, by phone, and via email
• Maintain a clean and organized reception and treatment area
• Educate clients about services, memberships, and promotions

Operations & Administrative Support

• Assist in daily clinic operations and ensure smooth workflow across departments
• Help manage staff schedules, coordinate with vendors, and track inventory and orders
• Oversee and maintain all licensing, certifications, and compliance documentation for staff and the clinic
• Support ownership in preparing materials for state inspections and audits (ADHS, OSHA, etc.)
• Track staff continuing education and credential renewals
• Assist with onboarding and training new team members
• Prepare reports, update internal systems, and maintain accurate records

Marketing & Community Engagement

• Support promotional events, influencer / ambassador programs, and community outreach
• Help manage client communications, reviews, and social media inquiries
• Coordinate special projects and events to build local brand awareness

Leadership & Team Support

• Serve as the point of contact when ownership or management is unavailable
• Provide guidance and support to front desk and clinical team members
• Uphold a positive, professional, and team-oriented culture

Qualifications

• 2+ years of experience in a medical, wellness, or aesthetic clinic preferred
• Strong knowledge of licensing, credentialing, and compliance procedures
• Excellent organizational and communication skills
• Proficient in scheduling and office software (experience with EMR or med spa systems a plus)
• Detail-oriented, reliable, and able to multitask in a fast-paced environment
• Professional appearance and demeanor
• Flexible schedule
• Passion for health, aesthetics, and wellness

Compensation & Benefits

• Hourly pay : $20$24 (depending on experience)
• Employee discounts on wellness and aesthetic services
• Growth opportunities with a rapidly expanding national brand