Supervisor, Surgical Scheduling

Supervisor, Surgical Scheduling

The Department of Surgery has an exciting opportunity for a Supervisor, Surgical Scheduling position. The incumbent for Cardiothoracic Surgery serves as liaison between physicians, medical staff, and other departments to facilitate smooth scheduling and coordination of surgical procedures. Additionally, the Supervisor, Surgical Scheduling oversees surgical scheduling staff to ensure excellent patient service and scheduling accuracy.

Core Job Functions

• Supervises and trains surgical scheduling staff and prepares performance reports.
• Creates and maintains daily schedule and completes edits.
• Completes necessary paperwork prior to pre-op appointments and monitors cancellations.
• Obtains referrals and authorizations.
• Coordinates pre-op testing and ensures that results are available prior to surgical procedure.
• Informs patients regarding activities that will take place during visit and provides pamphlets to appropriate surgical facility.
• Informs patient of their financial responsibility and responds to and resolves any disagreements.
• Ensures charge capture of billable services through the use of schedules, operative reports, and system inquiries.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Ensures employees are trained on controls within the function and on University policy and procedures.

Core Qualifications

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.