Technician - Medical Equipment (DME - Mobility)
Location : Fort Worth
Company : Scooters and More
Company Overview :
Scooters and More is an employee-owned medical equipment provider serving North Texas since 1999. We specialize in delivering high-quality mobility and seating solutions that empower individuals to maintain their independence and improve their quality of life. Our team is committed to compassionate care, technical excellence, and community impact.
Position Overview :
We are looking for a skilled and compassionate Technician to join our team. This role focuses on assembling and maintaining specialized seating and mobility equipment for individuals with physical disabilities and complex mobility needs. The ideal candidate has a mechanical aptitude, is flexible and enthusiastic with working with disabled people. The candidate will also have computer skills to navigate our tracking system and QuickBooks. There will also be the first point of contact for people coming into our location and answering incoming calls. A strong commitment to patient care and dignity is required.
Key Responsibilities :
- Assist in assembling and maintaining complex rehab technology equipment.
- Troubleshoot, repair, and maintain power and manual wheelchairs, seating systems, and mobility accessories
- Accurately document all service and customization work performed
- Educate patients and caregivers on proper use and maintenance of equipment
- Ensure all seating equipment meets safety, medical necessity, and insurance documentation standards
- Maintain a clean, organized, and well-stocked work area and service vehicle.
- Provide exceptional customer service and demonstrate empathy in patient interactions
- Work with various software application used to conduct business.
- Adhere to all applicable federal, state, and insurance compliance guidelines and company policies
Required Qualifications :
Prior experience working with tooling and troubleshootingStrong mechanical and problem-solving skillsExcellent communication and interpersonal skillsValid driver's license with a clean driving recordHigh school diploma or equivalentAbility to lift and maneuver heavy equipment safelyMust pass background check and drug screeningEligible to work in the United StatesLocal candidates only (Fort Worth or Plano, TX area)Preferred Qualifications :
Experience with power wheelchairs, or custom manual wheelchair systemsKnowledge of Medicare / Medicaid documentation standards for DME equipmentPrevious customer service, retail with experience interacting with the public.