Pharmacy Technician

Job Description

Job Description

Salary :

Summary : The Pharmacy Technician provides technical assistance to the pharmacist and provides exceptional customer service while providing prescriptions to Hunter Health Clinics (HHC) patients. The Pharmacy Technician supports the Director of Pharmacy while providing quality patient support to all HHC patients while maintaining compliance with all federal laws (including 340B regulations), grants, HRSA, HIPAA, Kansas Board of Pharmacy, and HHC policies and procedures.

Essential Functions :

• Performs point-of-sale functions, including managing payment operations.
• Provides prompt and exceptional customer service to process prescription orders.
• Utilizes and updates data in pharmacy computer system to maintain files and records.
• Completes all documentation on patients in the electronic health record (EHR).
• Maintains pharmacy inventory by receiving and stocking while also creating pharmacy orders and returns from specified sources.
• Processes requests accurately for third party payors and clinic programs for eligible patients and resolves third party payor rejections.
• Collaborates with medical and nursing staff to ensure timely resolution of refill requests and prescription issues.
• Addresses patient complaints in a respectful and professional manner.
• Supports the Pharmacy Coordinator and the Director of Pharmacy in implementing and monitoring action plans to ensure results, quality and compliance.
• Travels when necessary to meet operational needs.
• Performs all other duties as assigned.

Qualifications :

Skills :

Physical and Mental Demands of the Job :

All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not an exhaustive list of all duties and responsibilities associated with this job. Hunter Health Clinic Inc. reserves the right to amend and change responsibilities to meet business and organizational needs.