FullTime Receptionist

We are looking for a cheerful, positive, and highly organized individual to join our team as a full‑time Receptionist. You will be the face of the firm—welcoming clients, managing intake for our practice areas (estate planning, family building, limited scope family law, no contest probate & trust administration), and supporting our team in delivering a high‑touch, client‑centric experience. While we don’t field a high volume of incoming calls, quality of engagement is essential (especially since many clients are navigating emotionally charged, vulnerable situations). Location : Carlsbad / North San Diego County. On‑site at our Carlsbad Village downtown office; remote / hybrid is not available for this role due to the front‑desk nature. Hours : Full‑time : Monday through Friday, 9 a.m. to 5 p.m. Responsibilities :

• Greet clients and visitors warmly when they arrive at the office; establish a welcoming atmosphere.
• Answer and transfer incoming calls, take accurate messages, and ensure prompt follow‑up.
• Support client intake : confirm contact information, explain basic office procedures, and schedule consults or follow‑up where appropriate.
• Maintain the reception area : tidy, organized, professional appearance.
• Coordinate with attorneys and staff to ensure smooth client flow, update calendars when needed.
• Present ideas on marketing to our growing legal services for the LGBTQIA community as well as for the adult children taking care of aging parents.
• Assist with basic administrative tasks (e.g., scanning or filing documents, mailing, light data entry) as required.
• Respond with patience and clarity to client inquiries; escalate to appropriate staff when necessary.
• Demonstrate a willingness to learn and adapt in a white‑collar professional office environment, and support the team with a collaborative spirit. Qualifications :
• High school diploma or equivalent; some college coursework or an associate degree preferred but not mandatory.
• Minimum of 1 year of experience working in a professional office setting mandatory (law office experience preferred).
• Excellent interpersonal skills : friendly, patient, and calm under pressure.
• Strong verbal communication skills and professional phone demeanor.
• Ability to take initiative, learn new systems, and adapt to changing needs.
• Solid organizational skills, attention to detail, and ability to multitask.
• Comfortable working as part of a small team in a legal services firm focused on client care and empathy.
• Demonstrate a willingness to learn and adapt in a white‑collar professional office environment, and support the team with a collaborative spirit. Compensation : $23 - $30 hourly, plus earn retirement benefits with employer matching.
• Greet clients and visitors warmly when they arrive at the office; establish a welcoming atmosphere.
• Answer and transfer incoming calls, take accurate messages, and ensure prompt follow‑up.
• Support client intake : confirm contact information, explain basic office procedures, and schedule consults or follow‑up where appropriate.
• Maintain the reception area : tidy, organized, professional appearance.
• Coordinate with attorneys and staff to ensure smooth client flow, update calendars when needed.
• Present ideas on marketing to our growing legal services for the LGBTQIA community as well as for the adult children taking care of aging parents.
• Assist with basic administrative tasks (e.g., scanning or filing documents, mailing, light data entry) as required.
• Respond with patience and clarity to client inquiries; escalate to appropriate staff when necessary.
• Demonstrate a willingness to learn and adapt in a white‑collar professional office environment, and support the team with a collaborative spirit.