Technical Writer (Senior) Job at RecruitTalent, LLC. in Charlotte

Overview

We are looking for a professional to develop user guides, manuals, procedural documentation, user policies, job aids, training materials, business cases and screen-level online help, and to document processes and procedures. The role involves collaborating with City staff to create how-to service scripts and documentation, supporting blended learning approaches for training, and maintaining documentation, procedures and training content for enterprise-wide functionality.

Responsibilities

• Develops user’s guides, manuals, procedural documentation, user policies, job aids, training materials, business cases and screen-level on-line help and documents processes and procedures.
• Works with City staff to develop “how to” related service scripts and documentation, supports the development of blended learning approaches for training of all types of training, and maintains documentation, procedure and training content for enterprise-wide functionality.

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