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Sales Engineer

Sales Engineer

Skytron LLCGrand Rapids, MI, US
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Job Description

Job Description

Join a team committed to advancing patient outcomes through adaptable healthcare solutions.

Skytron isn't just a place to work-it's a place to grow, collaborate, and help improve healthcare outcomes. As a family-owned company, we believe in supporting our people, driving innovation, and creating solutions that truly make a difference.

  • Comprehensive health benefits (medical, dental, vision) starting on day one
  • Annual Bonus
  • Paid vacation, personal days, and holidays
  • 401(k) and profit sharing
  • Tuition reimbursement
  • Employee wellness program
  • Onsite gym
  • Flexible hybrid work environment with a mix of in-office and remote workdays
  • A supportive, family-owned work environment

What You'll Do

As a Sales Engineer , you will play a key role in supporting sales of Skytron's Clinical Business Intelligence (CBI) products, serving as a technical resource and strategic advisor for internal teams, customers, and IT stakeholders. Your work will directly impact customer success, product adoption, and achievement of sales goals. In this role, you will :

  • Achieve sales objectives for the CBI category
  • Lead technical sales support efforts for CBI products by engaging directly with key accounts and prospective customers, particularly IT / Technical Buyers, to drive product adoption and opportunity success
  • Develop and maintain strong relationships with Technical Buyers, serving as a trusted advisor and technical resource
  • Act as the subject matter expert on CBI product integration with customer IT systems and infrastructure, offering guidance throughout the sales process
  • Coach Sales Representatives and conduct training sessions on account strategy and inclusion of IT / Technical Buyers in sales plan execution
  • Manage beta sites for strategic customers, ensuring smooth implementation and feedback collection
  • Represent Skytron at relevant industry trade shows and events
  • Submit timely and accurate reports, including call reports, expense reports, and annual distributor performance reviews
  • Develop and maintain an annual personal development plan aligned with company strategic goals, reviewing and updating progress quarterly

    • What You'll Bring

    We're looking for someone detail-oriented, proactive, and solutions-focused. The ideal candidate will :

  • Have strong administrative, documentation, and organizational skills
  • Deliver accurate, high-quality work with minimal rework
  • Demonstrate responsiveness and a service-minded approach to customer needs
  • Balance multiple tasks effectively and meet deadlines
  • Communicate clearly and respectfully, both written and verbal
  • Work independently with minimal supervision
  • Bring a problem-solving mindset and collaborate effectively to find solutions

    • Qualifications

  • Bachelor's degree from an accredited university
  • Minimum of 5 years of successful sales or sales management experience in the acute care hospital market
  • Expertise in navigating the sales process for IT / Technical Buyers, with the ability to become an expert in Skytron's CBI portfolio and related EMR / technology systems
  • Strong technical background with expert-level understanding of systems integration and IT environments
  • Proficiency in Contract Management and Microsoft Office suite (Word, Excel, Outlook, etc.)

    • If you require assistance with the application process or would like to request a paper application, please get in touch with Skytron's Human Resources Department at 800.759.8766.

    We are proud to be an equal opportunity employer. Skytron welcomes applicants of all backgrounds and hires based on skills, experience, and qualifications. All qualified applicants will be considered without regard to race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under the law.

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    Sales Engineer • Grand Rapids, MI, US