Pit Floor

Experience the excitement of working in the entertainment industry at Canterbury Parkhome to thrilling live horse racing every summer and year-round action in our Card Casino Racebook and Events.

Canterbury Park offers competitive pay and an attractive benefits package for part-time team members. Our team members enjoy paid time off floating holidays and holiday premium pay. For eligible team members we provide a comprehensive benefits package that includes life critical illness accident and hospital indemnity insurance; a 401(k) retirement plan with employer matching; robust wellness programs designed to promote overall health and well-being; and much more. Additional exciting perks include free admission to live racing events exclusive access to special event privileges and a wide variety of discounts at local businesses and throughout Canterbury Park. These benefits are carefully designed to not only enhance your experience at work but also contribute to a vibrant and rewarding lifestyle in the community.

Job Summary :

Ensure great customer service; Preserve the integrity of the games with close scrutiny of employees and customers. Provide a pleasant and protected area for customers. Assist in training personnel. Responsible for supporting the Companies mission vision and values by providing fun and games like no place else and adheres to the Canterbury Way by focusing on our core values.

Essential Duties and Responsibilities :

• Lead by example.
• Responsible for maintaining a high degree of hospitality as well as a positive and professional demeanor at all times.
• Creates high levels of morale fosters teamwork inspires collaboration and provides suggestions for growth to management.
• Maintain visual presence on card club floor as much as possible.
• Adhere to all rules and procedures.
• Be compliant with BSA standards company policies and report and suspicious activity to your supervisor.
• Render impartial decisions using all available means i.e.; dealer information player information and surveillance review.
• Inform Casino Games Manager when a customer is dissatisfied with a decision. Be certain to fully brief Casino Games Manager about all problems and situations.
• Continually observe games in progress for possible irregularities in player conduct.
• Ensure that dealers are enforcing proper procedure and making correct payouts.
• Maintain awareness of special events and promotions and communicate this information to employees and patrons.
• Meet new customers and greet returning players. Assist in making new customers feel welcome instructing new players on games that they have questions about
• Ensure that MVP players are getting credit for their play and are correctly rated getting new players to sign up for the MVP program
• Inform Pit Manager of any deviation from standard dealing procedures
• Relay any information regarding daily business to incoming Floor Persons at shift change
• Perform other related duties as assigned by the Casino Games Manager.
• Do whatever is necessary to maintain the appearance of the card club.

Supervision :

Required Qualifications :

Working Conditions and Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Canterbury Park is an Equal Opportunity and Affirmative Action Employer

Key Skills

Culinary Experience,Restaurant Experience,Succession Planning,Customer Service,Hospitality Experience,Guest Relations Experience,Management Experience,Serving Experience,Shift Management,Computer Literacy,Restaurant Management,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1