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Executive Assistant

Executive Assistant

ZendeskAustin, TX, US
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Executive Assistant

Zendesk is looking for a proactive and highly organized Executive Assistant to support a group of senior leaders. This role plays a critical part in enabling operational efficiency and smooth day-to-day execution. You'll manage complex calendars, coordinate travel and meetings, and serve as a trusted partner in ensuring everything runs seamlessly behind the scenes.

We're looking for someone who thrives in a dynamic environment, handles sensitive information with discretion, and brings a can-do attitude to everything they do. If you're detail-oriented, resourceful, and enjoy supporting others to do their best work, we'd love to meet you.

This is a non-exempt position located in Austin, TX with flexibility to support leaders across U.S. time zones.

Responsibilities :

  • Manage and prioritize complex calendars and scheduling requests across multiple time zones with internal and external stakeholders
  • Coordinate travel and process expenses with accuracy and financial awareness
  • Maintain confidentiality and handle sensitive information with discretion and professionalism
  • Plan and execute small gatherings or team events that foster connection and collaboration
  • Build relationships with internal partners to streamline operations and support team needs
  • Provide backup coverage for fellow Executive Assistants as needed
  • Take ownership of special projects and other administrative tasks as assigned

Requirements :

  • 24 years of experience in administrative support, preferably in a tech or SaaS environment
  • Proven ability to multitask, prioritize effectively, and meet tight deadlines
  • Strong organizational skills with attention to detail and follow-through
  • Comfortable navigating ambiguity and shifting priorities
  • Excellent judgment and ability to handle confidential information with integrity
  • Experience managing executive-level calendars and understanding meeting priorities
  • Clear written and verbal communication skills with a professional and approachable tone
  • Self-starter with a strong work ethicno task too big or too small
  • Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets, etc.)
  • Flexibility to support leaders working across East and West Coast time zones
  • The US hourly base rate range for this position is $36.06-$54.33. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location.

    Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

    Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA / EEO / Veterans / Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

    Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

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    Executive Assistant • Austin, TX, US