Field Diagnostic Technician

Job Description

General Purpose Of The Job :

This position performs diagnostic various onsite inspections for customers as well as other inspection services

Essential Duties And Responsibilities :

• Perform / assist with diagnostic roof inspections, including Infrared, Nuclear, visual, & other inspection services, along with related information gathering and verification tasks.
• Work with Lead Diagnostics Technician
• Collaborate with other Field Supervisors as necessary.
• Assist with the Quality Control (QC) process of all diagnostic jobs, including the proper documentation, to ensure that all work was completed properly and that the customer was fully satisfied.
• Conduct and foster professional and timely communication (via email, voicemail, in person) with the customers, sales reps, field staff, and internal company personnel on all diagnostic related matters.
• Serve as a contact for the office personnel if there are any problems concerning a diagnostic issue.
• Project a professional appearance and demeanor at all times while completing services for a customer.
• In conjunction with the Manager of Diagnostic Services, assist in the training of other field personnel on diagnostic tools, techniques, processes, etc.
• Proper completion of all services and related paperwork.
• Participate in all safety trainings and complete any required documentation.
• Perform any other duty and / or project as required or assigned by the Manager of Diagnostic Services or the VP of General Services

Additional Skills And Qualifications :

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.