Administrative Assistant

Administrative Assistant

At Forms+Surfaces, we bring together innovative and skilled craftspeople to create breakthrough design solutions that enhance the way people live and work around the world. As the Administrative Assistant and part of our Pittsburgh team, your career will put you on the front line of our activities. You'll find the products we make indoors, outdoors, and everywhere in between : from office buildings and airports, and restaurants and hotels, to universities, healthcare facilities, and parks and city centers. It's an exciting and fast-moving place to work.

Key Responsibilities :

• Serve as the first point of contact by professionally answering and directing incoming phone calls.
• Welcome and assist visitors, ensuring a positive and professional guest experience.
• Ensure that all inquiries are promptly and professionally addressed by monitoring and responding to incoming marketing emails.
• Accurately enter sales leads into the CRM system and ensure data integrity.
• Manage and update email routing protocols, email signatures, and business card ordering to optimize workflow and communication efficiency.
• Oversee and distribute incoming mail and correspondence.
• Coordinate client visits, ensuring all arrangements are in place to provide a seamless and professional experience.
• Organize and process FedEx shipments for general office needs as required.

Regional Support & Product Sample Management :

Qualifications & Skills :

Physical Requirements :

This role provides valuable exposure to the architectural and design industries while offering hands-on experience in marketing operations, product sampling, and client interactions. If you are proactive, detail-oriented, and eager to develop within a growing and innovative company, we encourage you to apply!