Operations Administrator
With more than 7,800 team members securing over 1 million annual work zones, Arrive Alive Traffic Control, an AWP Safety company is North America's leading traffic control specialist. AWP Safety uses its expertise in training, safety, quality, and mobilization to deliver solutions ranging from work zone protection to comprehensive traffic management planning. Founded in 1981, the company serves utility, broadband, municipal, contractor, and special events customers in 33 U.S. states and 4 Canadian provinces.
Job Description
Key Responsibilities
Operations & Scheduling
- Schedule and adjust daily labor and equipment assignments.
- Coordinate with team members to ensure full coverage.
- Respond to service calls and job updates in real time.
- Communicate with contractors to obtain plans and schedule post mounting.
- Call in utility locates for upcoming installations.
System & Ticket Management
Create, update, and finalize job tickets.Track job progress and ensure billing accuracy.Conduct service checks for long-term projects (30+ days).Fleet & Equipment Oversight
Schedule rental equipment delivery and return.Monitor vehicle tracking (e.g., Samsara) and report infractions.Manage fuel cards and supply orders.Timekeeping & Compliance
Verify and approve employee time records.Submit weekly time reports and purchase order requests.Customer Service & Quality Control
Provide excellent service to contractors and internal teams.Conduct occasional field visits to ensure job quality and crew performanceQualifications
High School Diploma or Equivalent1-2 years of experience; or any combination of education, experience, and training that provides the desired knowledge, skills, and abilitiesStrong leadership skills to ensure drivers' compliance with direction and assignmentsBasic understanding of the geographical area and mapping programs to facilitate efficient routingProficient with or able to quickly learn dispatch and record-keeping systems.Ability to work independently with little instruction and adapt to change at a fast pace and under pressureHigh integrity and a strong work conceptAbility to perform multiple tasks effectively with a focus on timeliness and responsiveness.High degree of energy, self-motivation, and flexibilityProven ability to work collaboratively with othersExcellent communication and time management skillsStrong work ethic with a professional, positive attitudeAdditional Information
Health / Life InsuranceCareer Growth401(k)Paid Time Off & Paid HolidaysAWP named one of America's Greatest Workplaces 2023 and 2025 for DiversityAWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.