RTH - 6715 Records Associate

Forrest SolutionsAustin, TX

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Job Title : RTH - 6715 Records Associate JO-2507-563515 Job Function : Records Clerk Department : FSO State : TX City : Austin Date Posted : 7 / 30 / 2025 | |

Records Associate

Office Location : New York, NY

Reports To : Records Manager

Pay Rate : $

Position Type : Full-time, Non-exempt

Job Summary :

Our New York office is seeking a highly organized and experienced full-time Records Associate to join our dedicated records management team. This non-exempt position, reporting to the Records Manager, will play a crucial role in maintaining the firm's physical and digital files. The Senior Records Associate will not only handle the daily records management tasks within the New York office but will also serve as a Subject Matter Expert (SME) for our Dallas, Chicago, Houston, and Washington, locations. This role is ideal for a proactive and detail-oriented professional with a strong background in law firm records management who is looking to take on a leadership and support role across multiple offices.

Essential Functions :

Serve as the Subject Matter Expert (SME) for all file room processes, ensuring alignment with the firm’s strategic initiatives.
Provide essential support and guidance to File Room team members across multiple office locations.
Prepare, organize, and diligently maintain both physical and digital files and documents.
Accurately file all incoming documents on the correct clips and in the proper sequence.
Efficiently search for, locate, and deliver requested files, clips, and other documents.
Manage the movement of files to and from various offices, file rooms, and storage areas.
Oversee and maintain attorney-specific filing systems.
Provide assistance to attorneys, secretaries, and other staff with special projects as needed.
Maintain a neat and organized workspace, including the desk and file room areas.

Service Standard :

The File Center and its dedicated teams are committed to providing exceptional service in organizing firm information and minimizing risk. The Senior Records Associate will be a key player in this mission, acting as the primary technical and organizational support for multiple offices. This includes assisting with large-scale projects, providing minor system support for FileTrail, and offering organizational expertise. This role requires approximately 20% travel to support these functions. Every employee is expected to interact with colleagues, clients, and vendors in a courteous, responsible, and competent manner, upholding our commitment to high-quality service.

Qualifications :

A minimum of 5-10 years of records experience, preferably within a law firm environment.

A positive attitude coupled with excellent organizational, time management, and communication skills.

Familiarity with NetDocs, FileTrail, or similar records and document management systems is a plus.

The ability to work effectively both within a team environment and independently.

A detail-oriented approach with a strong commitment to producing high-quality work.

Proficiency in standard office computing applications (MS Office) and a minimum typing speed of 45 words per minute.

Impeccable accuracy in grammar, spelling, and punctuation.

The ability to apply common sense to carry out instructions provided in written and oral form.

Physical Requirements :

Must be able to regularly lift and move standard file boxes weighing up to 50 pounds.

This is a physically active role that may require extended periods of standing and walking, as well as heavy lifting.

While the role may involve sitting at a desk for extended periods, it also requires the ability to stand, walk, bend, reach, and stoop to retrieve and organize files and documents.

The work environment may include exposure to dust and dirt.

Education :

A high school diploma is required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.

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