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IT Applications Manager, Warehouse Management Systems

IT Applications Manager, Warehouse Management Systems

Golden State FoodsFrisco, TX, US
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Description

ABOUT GOLDEN STATE FOODS

Golden State Foods is a distinguished leader in the foodservice industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.

ABOUT THE JOB

The IT Applications Manager for Warehouse Management Systems will leverage people, processes and technologies to deliver high performing, WMS solutions for the logistics business. This person will serve as the primary point of contact for any WMS IT projects and enhancements as well as act as the escalation point for production issues. Success in this role requires a solid technical foundation as well as the ability to communicate and collaborate well with business stakeholders and other IT functions.

WHAT YOU'LL DO

(% of time may vary depending on assignments / projects)

WMS Technology Platform

Oversee the operations of the WMS technology team and any 3rd party service providers. Ensure resources are fully leveraged and deliver high quality solutions.

Serve as the IT stakeholder for WMS related projects and partner with the PMO to ensure there is proper resource allocation and there is business alignment to scope.

Lead regular prioritization and backlog review meetings with the business stakeholders; ensure roadmaps and release schedules align to business priorities.

Continuously look for opportunities to improve existing functionality and leverage existing features to help the business be more efficient and effective; Research additional technologies that may be a competitive advantage for the business.

Ensure end-user, system documentation is updated and complete and work with the business leads to ensure there is continuity between business standard operating procedure and system documentation.

Oversee and maintain the budget for all WMS technologies including software licensing, software maintenance, hardware devices and 3rd party service providers.

Ensure adherence to GSF’s IT policies and procedure such as production change approval, software development lifecycle, and production outage escalation. (75%)

People Leadership

  • Manage the workload for direct reports. Ensure work items are being completed in a timely manner.
  • Perform regular one-on-ones to ensure there is a frequent and open line of communication with each team member.
  • Set tactical, strategic and career growth goals for each team member. Perform ad-hoc and annual performance reviews.
  • Foster a productive and effective environment by practicing service-oriented leadership; provide clarity, clear roadblocks and provide resources.
  • Collaborate with other IT leadership to ensure there is alignment on cross functional dependencies and IT-wide initiatives. (25%)

WHAT YOU'LL NEED

Education / Certification

  • Four-year college preferred or commensurate work experience.

    • Experience

  • 5+ years of direct management experience over technical resources.
  • 10+ years of experience in information technology.
  • 8+ years of hands-on experience supporting warehouse management systems in a technical and functional capacity (e.g. WMS, TMS, WLM, warehouse automation systems) – BlueYonder / JDA preferred
  • Working knowledge of supply chain concepts, previous experience working as a business analyst in the logistics business preferred
  • Experience managing WMS peripherals (label printers, scan guns, voice consoles, etc.)

    • Expert

  • Business Requirements Analysis
  • Resource Management
  • Warehouse Management Technologies
  • Leadership & People Management
  • Problem solving and decision-making skills

    • Proficient

  • Logistics and Supply Chain Concepts
  • WMS peripherals (RF devices, label printers)
  • Labor Management
  • Mobile Device Management (MDM)
  • ServiceNow
  • Microsoft DevOps
  • Agile Methodologies
  • Project Management
  • Excel / PowerPoint
  • Presentation skills

    • Basic

  • Web Services / SOA
  • Enterprise Architecture
  • Asset Management
  • Database Technologies (SQL, Oracle)
  • Transact SQL (Querying)
  • Infrastructure Concepts

    • TRAVEL EXPECTATIONS

    Regular travel requirements : 5%

    WHAT YOU’LL GET

    At GSF, we believe that investing in our associates strengthens our culture and fuels our growth. We care about your well-being, and will support you with the following :

  • Paid time off subject to eligibility, including paid leave (in compliance with state and local regulations), vacation, sick, holiday, jury duty, and bereavement.
  • Comprehensive benefits package to support our associates and their families, subject to elections and eligibility :
  • Medical, Dental, Vision, 401(k), Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D), Retirement Plan.
  • Associate Development via Education Reimbursement and / or Scholarships, virtual courses, or classroom development experiences.
  • Flexible work schedules (subject to your location and role).

    • Please note that the compensation details listed in postings reflect the base pay only.

    Additional compensation including bonuses and car allowances are subject to eligibility.

    The expected range for this position is $145,000–$165,000 / year.

    Location, confirmed job-related skills, education, experience, and relevant training will be considered in setting the actual starting salary.

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