Outreach & Engagement Manager (Weekends, Spanish Speaking)

Outreach & Engagement Manager (Weekends, Spanish Speaking)

Pair Team is an innovative, mission-driven company reimagining how Medicaid serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person careclinical, behavioral, and socialby partnering with organizations deeply connected to the communities we serve.

We're building a powerful care management platform that leverages AI and automation to scale meaningful, human-centered care. Our work is driven by top talent across clinical care, technology, product, and operationsworking together to improve access and outcomes for all our patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need Medicaid members. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, we're not just delivering carewe're building the future of a more equitable, community-rooted Medicaid system.

Our Values

• Lead with integrity : We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges : We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls : We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself : We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first : We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

About the Opportunity

Pair Team is building a team of deeply passionate individuals dedicated to transforming healthcare access for underserved communities. The Outreach & Engagement Manager will lead the Community Engagement Specialist (CES) team, responsible for patient outreach and enrollment. This role is focused on driving team performance, optimizing outreach strategies, and ensuring enrollment goals are met through structured coaching, process improvements, and data-driven decision-making. The manager will play a key role in fostering accountability, training new hires, and refining engagement strategies to maximize impact. This is a remote leadership role reporting directly to the COO, with significant collaboration across internal teams and community partners. Note : Internally, this role is referred to as a Community Engagement Specialist, Team Manager. This is a full-time position, with a set schedule of Friday - Tuesday with your days off being Wednesday & Thursday.

What You'll Do

What You'll Need

Because We Value You :

Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @ pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note : Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!