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Parts Sales Specialist
Parts Sales SpecialistJames River Equipment • Garner, NC
Parts Sales Specialist

Parts Sales Specialist

James River Equipment • Garner, NC
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Job Details

Career Opportunity with James River Equipment

Join the team at James River Equipment in Raleigh

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

As a Parts Counter Specialist , your typical responsibilities include :

  • Greet walk-in customers, respond to customer telephone calls and inquiries, sells products and / or services to meet customer needs.
  • Process internal (inter-company) parts transfer requests.
  • Supplies Service Technicians with parts as required.
  • Assists with preparing and maintaining merchandise displays.
  • Verifies receipting-in of shipments and assist with placing Machine Down and Stock Orders in their proper inventory locations.
  • Keep work area and assigned warehouse areas neat, clean, and organized.
  • Maintains condition of department vehicles, inventory, tools and equipment.
  • Participate in (annual) physical inventory

Requirements include :

  • High school diploma or equivalent with excellent customer service skills
  • 1-3 years John Deere Parts experience or 3+ years other parts experience, preferably automotive or other comparable equipment
  • Safely operate a forklift, must be able to obtain forklift certification
  • Strong verbal communication skills
  • Basic computer skills
  • Basic math skills
  • Physical Requirements :

  • Regular and timely attendance is required.
  • Participates in all job-related training and development.
  • Able to move objects weighing up to 60 pounds.
  • Working Conditions :

  • Hazards from electrical, mechanical and power equipment
  • Risk of exposure to chemicals such as oils, antifreeze, volatile hydrocarbons, and battery acid
  • Extremes of weather
  • Mists, fumes and non-continuous noises of varying sound level and intensities
  • Dust from hose saws
  • Above all, we are seeking a friendly team player who has an outstanding work ethic, a willingness to continue learning and growing personally and professionally, and enjoys contributing to a positive work environment!

    Life at James River Equipment

    About the Benefits

    Joining the team at James River Equipment means you’ll enjoy a wide range of benefits, many of which start on day one of your employment with us. In addition to a  competitive hourly rate of pay (negotiable based on experience) plus monthly bonus eligibility, the successful candidate will receive :

  • Extended health, dental, and vision insurance (day one of employment)
  • Health savings account options
  • Flexible spending account options
  • Disability and life insurance
  • 401k with employer match and profit share (after 90 days of employment)
  • Annual tools and PPE allowance
  • Paid time off and paid holidays
  • Employee recognition rewards program
  • Opportunities to attend a yearly cruise for top performers
  • Opportunities for leadership and professional growth
  • Quarterly group outings, company events, and employee recognition programs
  • Upon joining the James River Equipment family, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

    For more information about what it’s like to work at James River Equipment, please visit our website at

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    Parts Specialist • Garner, NC

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