Warehouse CSR

Customer Service Rep

Ryder is immediately hiring a Permanent Full Time Customer Service Rep in Woodridge, Illinois.

Warehouse Positions Pay Weekly

Hourly Pay $19.00 per hour

We want the right Warehouse Employees to join us at Ryder to work with State of the Art Equipment in the Safest Warehouse Environment.

Products Being Handled : Food products and Retail Items

Various warehouse fulfillment specialist roles at Ryder support distribution across the US.

On the Job Paid Training

Medical, Dental, Vision, 401 K etc. Start at 30 Days

Paid Time Off

401 K offers a company match

HIGH VALUED Stock at 15 % Employee Discount

Employee Discounts that save you money on Tools, Cars, Hotels, Electronics / Appliances, Cell Phones, Travel, and much more

Safety Gear PROVIDED

Safety is Always the First Priority

State of the Art Equipment and Caring Leadership

Your drive. Your career. Start driving your future with Ryder today.

We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday

EEO / AA / Female / Minority / Disabled / Veteran

Requirements :

High school diploma or equivalent

Experience as a clerk in a warehouse / distribution environment performing duties such as transportation coordination, inventory, shipping / receiving, coordinating with various carriers, vendor and customers strongly preferred

Has the ability to make quick, reliable decisions that represent both the customer and Ryder

Has strong written, organizational, and verbal communication skills

Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)

Knowledge of WMS systems preferred

Experience operating forklift equipment preferred

Equipment certification may be required

Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and / or badging or background requirements of the customer to which you are assigned.

Responsibilities :

Performs administrative tasks for area or shift

Maintains filing systems and documents per Standard Operating Procedure (SOP)

Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims

Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork

Processes returns in Warehouse Management System (WMS) and maintains paperwork

Pallet management : orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances

Using the location's WMS system, updates area or shift metrics as needed

Additional duties as assigned, overtime as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.