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Association Operations Manager
Association Operations ManagerSmithBucklin • Washington, D.C.
Association Operations Manager

Association Operations Manager

SmithBucklin • Washington, D.C.
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Description

Smithbucklin , a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, . is looking for an Association Operations   Manager  to join our Association Management Unit in our  Washington . office . The Operations Manager plays a significant role in the management of our client associations' programs and supports the association Executive Director in all areas of association management.

What You Will Do : Oversee all client operations including :

  • Managing annual budget, quarterly financial reports, and periodic forecasts in collaboration with executive director
  • Drafting and maintaining critical governance documents
  • Organizing and facilitating in-person and virtual meetings
  • Serving as lead staff liaison for several strategic task forces
  • Serving as project manager and coordinating the work of client team members
  • Managing association membership recruitment and retention efforts; including overseeing the association management database
  • Coordinating client team support for association meetings, conferences and virtual events
  • Supervising operations coordinators and associates in support the delivery of association services and programs
  • Establishing and maintain a positive and respected working relationship between client volunteer leaders and the client HQ team
  • Managing ad hoc projects

This Role Might Be for You If…

  • You, enjoy managing a varied portfolio of projects, are very organized and detail oriented, look for innovation and get energy from collaboration and teamwork
  • You have experience in prioritizing, delegating and managing projects from inception to completion
  • You possess strong leadership qualities and the ability to build strong relationships with internal and external partners
  • You demonstrate professional written and verbal communications skills
  • You have excellent time management and organizational skills
  • You possess a proactive approach to process improvement and have the ability to learn on the fly
  • You have a demonstrated ability to apply sound business judgment related to conflict resolution

    • Basic Qualifications

  • Bachelor's degree from an accredited four-year institution or equivalent experience
  • 5-7 years of relevant professional experience, to include direct supervisory responsibilities
  • Experience with budgets, financial reports, AMS platforms
  • Demonstration of previous writing and editing experience
  • Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

    • Preferred Qualifications

  • Prior experience with association and volunteer management is highly preferred
  • Database experience and website skills are preferred
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    Operation Manager • Washington, D.C.

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