Analyst - Process Excellence Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Analyst-Risk Management role will support theProcess Excellence team in helping GMNS meet expanding operational, regulatory, and third-party risk and compliance requirements. This role will collaborate with managers & analysts, driving process excellence and program execution for high-priority initiatives. The analystwill partner with various partners across various GMNS functional areas to map out existing business processes focusing on enhancing our control environment and embedding a culture of continuous improvement across GMNS.

Key Responsibilities :

• Collaborate with GMNS SMEs, Control Management and LOBCO partners in documentation, assessment, and enhancement of critical business processes, with a focus on mitigating risk, reducing inefficiencies, and enhancing control effectiveness
• Deliver end-to-end process mappingand gap analyses to support a stronger and more consistent operating environment
• Leverage tools and technologies—including GenAI, digital process mapping, and automation solutions—to improve documentation quality and reduce manual work
• Build deep subject matter expertise in operational quality, process optimization, and regulatory enablement as work with partners.
• Be a messenger and enable partners to cultivate operational excellence through process mapping and gaps identification to partner teams by sharing best practices

Minimum Qualifications :

Salary Range : $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :