Junior Inside Sales Associate

Benefits :

401(k)

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Apex Industrial Automation is looking for a new team member to join our ever-expanding organization   (on-site located in Romeoville). This is an excellent opportunity for individuals interested in industrial distribution / MRO sales and looking for mentorship to grow their sales career with the leader in the Chicago market.

The new role will go through our Customer and Product Training (CAPT), consisting of 9-12 months and after a year of training, this person will have the potential of being promoted to an Outside Account Manager role with a specific assigned territory of accounts in the greater Chicagoland area.

Accountability

Short-term

• Onboarding and training on the Apex-way
• Company Culture & Values
• Shadowing all departments
• Comprehensive training in all products Apex sells, distributes, and supports
• ERP, CRM, and other software technology training Apex uses
• Apex Sales Techniques / Lifecycle Training
• Entering and acknowledging customer orders
• Provide quick, comprehensive quotes to customer RFQ’s
• Processing, expediting and tracking purchase orders with suppliers
• Receive customer inquiries via phone, text, or e-mail

Long-term

• Continuous training in sales, product knowledge, and services
• Outbound cold-calling new potential customers, contacting new sales through inbound lead follow-up, and responding to incoming inquiries
• Meeting or exceeding quota and all KPIs, such as call volume, creating new contacts and opportunities, response time, and conversion rate
• Ability to qualify new potential customers for Apex products and services
• Daily interaction with Outside Sales and Customer Support staff to facilitate customer growth
• Actively managing your open orders / quotes dashboard
• Maintaining and updating customer databases and tracking all sales activities
• Provide help to fellow team members in a courteous and professional manner
• Demonstrate being confident and effective with your Sales / Product presentations
• Perform other duties as assigned

Qualifications

• Fluent in English (both written and verbal)
• 2+ years of experience and / or a 2-year Associates or Technical degree
• Exposure to customer service, sales and / or purchasing (ideally in a manufacturing or distribution environment) preferred
• Proficient in using Microsoft Office Suite, CRM, and vendor pricing programs
• Strong email writing and communication skills with the ability to build rapport with customers
• Ability to multitask and work in a team environment
• To be self-motivated and tenacious and to bounce back after hearing repeated "No" is mandatory

Must Embrace the following Core Values :

• Customer Committed
• Accountable
• Enthusiastic, Energetic, Tenacious & Competitive
• Embody Team Mentality
• Innovative