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Security Dispatch
Security DispatchPalm Beach Atlantic University • West Palm Beach, FL
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Security Dispatch

Security Dispatch

Palm Beach Atlantic University • West Palm Beach, FL
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Job Details

Description

SUMMARY :

  • Perform communications work in support of campus safety operations.

RESPONSIBILITIES :

  • Receive emergency and non-emergency calls via telephone and radio systems from the campus community or law enforcement agencies; process and evaluate information received; prioritize calls; dispatch required units and / or forward information or calls to appropriate agencies; and monitor surveillance systems.
  • Maintain the status and locations of public safety personnel, utilizing technology such as computers, radio systems, telephones, fax machines, and other communications equipment.
  • Create and maintain automated or manual logs for the Department of Public Safety communications activity.
  • Access and enter sensitive data into University and Department databases as necessary for investigative purposes; enter and maintain files for property pending recovery or storage.
  • Issue keys to University property out and in; enter parking decals and citations into Record Management System (RMS)
  • Maintain office appearance in a manner suitable for daily operations.
  • Upon given authority, activates the Emergency Notification Network (RAVE Alert).
  • Monitor, review, and pull footage from the University's Surveillance System.
  • Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
  • Keep informed of university and departmental regulations, policies, and procedures.
  • Position may require shift, weekend, holiday, and / or overtime work.

    • EDUCATION AND EXPERIENCE :

  • High school diploma or General Education degree (GED)
  • Minimum of 1 – 3 months of general experience or equivalent combination of education and experience.
  • On the job training available.
  • Demonstrated ability to work independently with a team and be a self-starter and self-motivated.
  • Proficient computer skills are preferred.
  • Strong verbal and written communication skills.
  • Must be comfortable speaking one-on-one with a wide variety of constituents of the university.
  • Proven ability to multi-task and to remain calm and composed in high stress situations. Positions
  • Ability to maintain confidentiality and discretion, work individually or with others, and adapt to changing circumstances.
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