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Health Coordinator
Health CoordinatorPioneer Human Services • Spokane, Washington
Health Coordinator

Health Coordinator

Pioneer Human Services • Spokane, Washington
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Who we are

– Our Mission

We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

Compensation :

New hires for this position typically start between$17.00 and $20.78 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity,and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

Benefits :

Eligible after 30 days of full-time employment (minimum of 30 hours / week) :

  • Medical
  • Flexible spending
  • Dental
  • Vision

Additional coverage after 60 days :

  • Life
  • AD&D
  • Disability
  • Other benefits :

  • Dependent Daycare Flexible Spending
  • Tuition assistance (100% for bachelor's, 50% for graduate programs)
  • Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
  • Employee recognition programs
  • Public transportation discount
  • Employee assistance program (EAP)
  • Join Pioneer and be part of a team that values and invests in you.

    What you'll do

    TheHealth Coordinatorsupports the mission of Pioneer by coordinating access to quality and cost-effective integrated health services to clients at Pioneer facilities. This role works closely with internal staff, community providers, pharmacy staff, and facility staff and provider(s) to assist is gathering / relaying necessary information to effectively assess and manage client integrated health needs.

    Primary / essential duties are but no limited to :

  • Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety
  • Motivational Interviewing (MI) and skill development
  • Interprets and explains program policy and goals to each client as needed through new client orientation.
  • Aids in the client's educational process- including conducting health education classes and teaching various aspects of self-care.
  • Monitors and records self-administration of medications, verifies MAR for accuracy and errors at shift-change
  • Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures. For example : cleaning med rooms, defrosting refrigerator, disinfecting vital signs equipment and health services office.
  • Assists in maintaining storage of medications, places orders and returns clients medication according to pharmacy services policies.
  • Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery as well as program policies.
  • Provide basic first aid and first point of contact for emergency service deployment when needed
  • Follow provider orders and assist provider in accordance to program policy.
  • Gather / relay necessary information regarding physical and behavioral health needs such as health / medication history, self-reported vital signs, diagnoses and / or symptoms.
  • Assists Licensed Nurses (Registered Nurse or Licensed Practical Nurse) with intakes on the admissions unit.
  • Ensures coordination of all client physical / behavioral healthcare services on your shift, including telehealth, clinic, outside / visiting provider appointments.
  • Coordinate and document client intake and discharge including financial and secured belongings after hours.
  • Coordinate both internal and external services and referrals based on provider assessment.
  • Support service navigation as the primary liaison for clients
  • Maintain accurate, timely, and complete documentation of service
  • Ensure all necessary notifications are completed on your shift.
  • Complete all eligibility assessments and follow-up assessments in database
  • Ensure all client information is accurate and updated from intake to discharge for continuity of care
  • Record routine case notes and touch points documenting progress and services
  • Review reports with team to identify service gaps and necessary support services
  • What you'll bring

  • High School diploma or Equivalent
  • 1-year experience working in a caregiving related position OR with marginalized populations
  • Must be able to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire
  • First Aid / CPR certification before first independent shift.
  • High level of written / verbal communication, and efficiency with independent task management and ability to show attention to detail.
  • Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.
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    Health Coordinator • Spokane, Washington

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