Director, Cybersecurity

JOB SUMMARY

The Director of Cybersecurity will manage and lead our organization's Cybersecurity efforts and partner with IT operations and 3rd parties to ensure efficient and effective cybersecurity operations. The Directory of Cybersecurity will manage and lead the team and 3rd parties responsible for ensuring the security of the organization's systems and information assets. In addition, this leader will establish and implement the overall strategies and procedures for the information security function. This includes implementing information security frameworks in accordance with organizational standards such as NIST, ISO27001 and others. The Director of Cybersecurity must stay current on the latest information security standards, threats and best practices while ensuring compliance with data protection guidelines and applicable laws. The Director of Cybersecurity will also be responsible for developing and managing a Cybersecurity Awareness and Training program for the organization.

Reporting directly to the Chief Information Officer (CIO), the Director of Cybersecurity will be responsible for developing, maintaining, and presenting metrics and dashboards to support data-driven decision-making and transparency across the organization.

ESSENTIAL JOB FUNCTIONS

• Lead, mentor, develop and manage the Cybersecurity team promoting a collaborative and high-performance culture that grows as the company scales.
• Support ERP migration projects, ensuring data and security compliance from legacy systems to modern platforms (e.g., Microsoft Dynamics, Field Service, F&O etc.).
• Establish operational and organizational change management plans to guide employees and departments through transitions smoothly and effectively.
• Partner with IT operations, architecture, and engineering to ensure the company's Azure and Microsoft cloud environments, including SharePoint and Microsoft Teams for document management and collaboration are secure.
• Monitor security operations in partnership with 3rd parties and IT Operations of all environments as well as contributing to the maintaining and testing of disaster recovery and business continuity plans to ensure minimal downtime in the event of a system failure or security breach.
• Lead and manage cybersecurity projects using strong project management skills, including budgeting, resource allocation, and scheduling.
• Create and maintain comprehensive metrics and dashboards to track incidents, response times, training, awareness, and security compliance to share with CIO and executive leadership team.
• Do research and partner across IT to define, plan, and implement a strategic roadmap that incorporates AI tools, 3rd parties, and technology to stay current on our defense landscape.
• In partnership with IT and business, provide oversight / guidance to 50+ branch locations to ensure security and compliance of IT systems as well as the field technician technology experience.
• This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

LEADERSHIP COMPETENCY MODEL

This role requires the demonstration of the following competencies :

Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

KNOWLEDGE, SKILLS, AND ABILITIES

SUPERVISORY RESPONSIBILITIES

WORK ENVIRONMENT AND PHYSICAL DEMANDS

PLANNED BUSINESS TRAVEL

This job requires less than 10% travel via drive or flight to branch locations

EDUCATION AND EXPERIENCE

EEO STATEMENT

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.