Supervisor, Cashiering (EveningsOvernights)

Description

Evening shifts either 6p-2 : 30am or 10p-6 : 30a

Job Summary :

Supervises the overall personnel and operation of the Cage on an assigned shift in the absence of the Cashier Shift Manager. Provides a positive work environment encouraging teamwork and cooperation within the department and other departments. Protects company assets while dealing with the public in an efficient and courteous manner. Cashes negotiable instruments cashes-in chips sells or buys coin orders and receives cash / coin from Bank Assists customers to establish check cashing limits. Performs assigned duties by the Cashier Shift Manager or Casino Controller.

Qualifications :

High school graduate or GED is required

Experience in casino cashier / credit areas is required.

Minimum of two years experience as a Cage Cashier with experience in all phases of the Cage operation required.

Prior experience in a supervisory capacity preferred.

Must have good math skills.

Proficiency with Microsoft Office

Must have proven self as a good communicator mediator and decision-maker.

Excellent leadership and interpersonal skills.

Ability to work closely with co-workers within the cashier department as well as all other departments

Excellent organizational skills

Must have excellent guest and human relations skills. Must be able to get along with co-workers and work as a team.

Must present a well-groomed appearance.

Essential Job Functions :

Performs banking activities for this property including processing of checks markers etc; purchasing of currencies / coins as needed.

• Supervises overall operation of Cashier Department personnel in the absence of the Cashier Shift Manager
• Ensures excellent guest courtesy and satisfaction.
• Resolves disputes with guests when applicable.
• Establishes check-cashing limits.
• Recommends procedure changes that ensure proper accountability for gaming guests.
• Adheres to compliance of all gaming regulation and any other governmental agencies where applicable.
• Provides assistance to other departments where cashiering and credit experience may be applicable.
• Evaluates and counsels as needed direct reports and other employees in order to maintain and enhance operations of the Cashier Department.
• Acts as a role model; always presenting oneself as a credit to Harrahs and encouraging others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies.
• Spends the majority of time interviewing training and selecting employees

Conducts Performance Reviews

Makes or recommends wage increases

Makes or recommends promotions

Provides for safety and security

Handles employees complaints or grievances

Recommends disciplinary action or disciplines employees

Plans work

Supervises and monitors work

Monitors legal compliance with federal state and gaming laws

Qualifications :

Physical Mental & Environmental Demands :

Must be able to maneuver to all areas of the casino.

Harrahs reserves the right to make changes to this job description whenever necessary.

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator

Employment Type : Full-Time

Experience : years

Vacancy : 1