Talent.com
Customer Service Representative

Customer Service Representative

LantanaConcord, California, United States
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We are looking for a Guest Services Associate who :

  • Provides first-class service
  • Is professional with high-profile guests
  • Enjoys working in a team
  • Loves to travel and appreciates luxury
  • Seeks growth and earning opportunities

Day-to-Day Responsibilities :

  • Greet guests and provide high-level customer service.
  • Address guest inquiries and resolve issues promptly.
  • Handle bookings and reservations accurately.
  • Update and confirm guest information.
  • Coordinate pickup and drop-off of rental vehicles.
  • Keep guests informed about rental details.
  • Promote and sell additional services and upgrades.
  • Process payments accurately.
  • Maintain records of guest interactions and transactions.
  • Qualifications :

  • Valid driver’s license
  • 1-2 years of driving experience
  • 21+ years old
  • Sales and customer service experience
  • Excellent communication skills
  • High school diploma or GED
  • Benefits :

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • Employee assistance and wellness programs
  • 401(k) retirement plan
  • Paid vacation and holidays
  • Employee discounts and perks
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    Customer Service Representative • Concord, California, United States